Hello,
We are running on Experience Portal 7.0.1, but we have new application being developed on Orchestration Designer 7.1. In one server environment the licensing fails and calls don't work. On another environment the system licensing goes into grace period. Logs are below. We have OD 7.0.1 applications work fine with the same weblm that is not working with OD 7.1.
Questions:
1) Can we run OD7.1 application on EP 7.0.1? Any known issues with this?
2) Are there any licensing issues between OD7.1 and EP 7.0.1?
3) Any issues with weblem with our setup?
>>Log from server that is not working at all due to license issue.
22/03/2017 10:08:38:780 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : runtime_platform : Experience Portal
22/03/2017 10:08:38:780 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : runtime_asr : Nuance 9.0 (Quantum)
22/03/2017 10:08:38:780 | DD685F5C59C20B000E31E6CA50301DC0 | DEBUG - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : Refreshing License
22/03/2017 10:08:38:780 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : Acquiring Avaya Platform runtime license
22/03/2017 10:08:38:795 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : Using license check timeout :0
22/03/2017 10:08:59:824 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : Runtime :false
22/03/2017 10:08:59:824 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : IC :false
22/03/2017 10:08:59:824 | DD685F5C59C20B000E31E6CA50301DC0 | INFO - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : CTI :false
22/03/2017 10:08:59:824 | DD685F5C59C20B000E31E6CA50301DC0 | DEBUG - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : License is bad, grace period expired
22/03/2017 10:08:59:824 | DD685F5C59C20B000E31E6CA50301DC0 | DEBUG - B5F6D6D8675ECBB64DADEE684EC2EEF5:/CallHandler : License refresh timer started
>>Logs where the licensing goes into grace period.:
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | INFO - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : Acquiring Avaya Platform runtime license
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | DEBUG - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : PlatformParams:getPlatformParams: __VPVarGlobalDate is 1488397641970
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | DEBUG - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : PlatformParams:getPlatformParams:Timestamp is 03/01/17 13:47:21
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | DEBUG - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : License: Use the license server url in VPMS instead -
https://weblm:52233/WebLM/LicenseServer
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | INFO - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : Using license check timeout :0
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | INFO - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : Runtime :false
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | INFO - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : IC :false
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | INFO - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : CTI :false
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | DEBUG - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : Remaining grace period 538209790
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | DEBUG - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : License is bad, allowing grace period
23/03/2017 11:19:17:154 | 23872F17543570E9CCF7BB6F14D45E68 | DEBUG - 7032BA28B5FF3A808BC89F9D9D80FEBD:/CallHandler : License refresh timer started
Best Regards,
Miki