Correct me if I'm wrong, but Breeze is still needed for Presence (even in Release 10.x).
I heard rumors about new APIs centralized in Breeze for the Aura Systems.
Will there be a (easy?) way to read and modify the SIP messages a client receives?

Hello,
some Snap-Ins are not supported anymore, like the Smart Caller ID.
Will there be a Breeze API which can handle these types of requests (getting a callers phone number before it reaches the called party and manipulate the SIP protocol)?

Thanks.

Hi,

my headers to Presence always include this:

Accept: application/vnd.avaya.presence-im.container.v1+json, application/vnd.avaya.presence-im.error.v1+json

But it seems like I found a better solution. I will use the AdHoc Presence Request. This is all I need.

Thank you. :)

Hello there,

I am able to send Long Poll Requests to the Presence Services REST API. But when I send the PUBSUB Container request, I only get "" as an Answer.

PUBSUB Request:

{

  "pubSubContainer": {

    "additionalResources": {

      "capabilitiesPublication": {},

      "presencePublication": {},

      "serviceCapabilitiesSubscription": {},

      "presenceSubscriptions": [ {}, {} ],

      "watcherAuthReqSubscription": {},

      "imSubscription": {},

      "sentImSubscription": {},

      "presentity": {}

    },

    "restPostbackUri": "https://<server-url>/test.php"

  }

}

Answer from Event Delivery:

HTTP/1.1 415 Unsupported Media Type

Server: web

Date: Tue, 01 Jun 2021 13:13:36 GMT

Transfer-Encoding: chunked

Connection: keep-alive

X-Content-Type-Options: nosniff

X-XSS-Protection: 1; mode=block

Cache-Control: no-cache, no-store, max-age=0, must-revalidate

Pragma: no-cache

Expires: 0

X-Frame-Options: DENY

Content-Language: en-US

Set-Cookie: JSESSIONID=00009WS6u33YXV5VIPNsLfXzDHQ:-1; Path=/; HttpOnly

Set-Cookie: ibmappid=local.1622548124626

Strict-Transport-Security: max-age=31536000; includeSubdomains

I just updates to the latest versions for Presence and EventDelivery (8.1.4)

IshwarAvaya wrote:We have identified as a issue and created a jira and assigned for the development team. Will keep you posted about the progress.

Any updates on this?

IshwarAvaya wrote:Can you please provide the request content(URL and other details) and the PS logs so that we can analyze?

The first request, to receive the Service URLs, is working. This is the answer (json converted into php array):

Array

(

    [presenceImResources] => Array

        (

            [bsid] => f7e8f479-9aab-438d-9cd9-27e0cd5e3767

            [clientId] => 57865786

            [resources] => Array

                (

                    [notificationService] => Array

                        (

                            [longPolling] => Array

                                (

                                    [method] => GET

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/EventDelivery/event-delivery/channels/long-polling/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786

                                )



                        )



                    [session] => Array

                        (

                            [method] => DELETE

                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/sessions/1605771725012

                        )



                    [sessionManagement] => Array

                        (

                            [delete] => Array

                                (

                                    [method] => DELETE

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/sessions/1605771725012

                                )



                            [refresh] => Array

                                (

                                    [method] => GET

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/sessions/1605771725012

                                )



                            [ping] => Array

                                (

                                    [method] => OPTIONS

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/sessions/1605771725012

                                )



                        )



                    [serviceCapabilities] => Array

                        (

                            [get] => Array

                                (

                                    [method] => GET

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/service-capabilities

                                )



                        )



                    [pubSubContainers] => Array

                        (

                            [create] => Array

                                (

                                    [method] => POST

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/containers

                                )



                        )



                    [presence] => Array

                        (

                            [manualPresenceState] => Array

                                (

                                    [set] => Array

                                        (

                                            [method] => PUT

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/manual-presence-publications/state

                                        )



                                    [delete] => Array

                                        (

                                            [method] => DELETE

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/manual-presence-publications/state

                                        )



                                )



                            [manualNote] => Array

                                (

                                    [set] => Array

                                        (

                                            [method] => PUT

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/manual-presence-publications/note

                                        )



                                    [delete] => Array

                                        (

                                            [method] => DELETE

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/manual-presence-publications/note

                                        )



                                )



                            [manualMode] => Array

                                (

                                    [set] => Array

                                        (

                                            [method] => PUT

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/manual-presence-publications/mode

                                        )



                                    [delete] => Array

                                        (

                                            [method] => DELETE

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/manual-presence-publications/mode

                                        )



                                )



                            [presenceAdhocRequest] => Array

                                (

                                    [submit] => Array

                                        (

                                            [method] => POST

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/presence-adhoc-requests

                                        )



                                )



                            [aclRules] => Array

                                (

                                    [get] => Array

                                        (

                                            [method] => GET

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/acl-rules

                                        )



                                    [create] => Array

                                        (

                                            [method] => POST

                                            [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/acl-rules

                                        )



                                )



                        )



                    [im] => Array

                        (

                            [send] => Array

                                (

                                    [method] => POST

                                    [href] => https://ava-edp-sm100.remotecolt.local/services/PresenceServices/rest/cs/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786/sent-ims

                                )



                        )



                )



        )



)

Then I try to access the Long-Poll URL (https://ava-edp-sm100.remotecolt.local/services/EventDelivery/event-delivery/channels/long-polling/bsid/f7e8f479-9aab-438d-9cd9-27e0cd5e3767/clients/57865786) with a GET-Request and the Answer is:

Error 400: Bad Request

In the Log of the EventDelivery Snap-In I can just see this:

2020-11-19 08:42:05,092 [WebContainer : 3] EventDelivery ERROR - EventDelivery-8.1.3.0.7 - validateRequestAndGetRestPathParameters() sending error response indicating that the request was bad

What more Logs do you need?

One update: After rebooting the Breeze Server, I get now "Error 400: Bad Request" when accessing the long-poll URL

:(

Hi all,
I'm new in using the REST API of Presence. I'm able to set a manual presence state and also a personal note using the REST API.
Now I want to receive Presence and Notes changes from Breeze/Presence.

When I access the URL for Long Poll I get the following error in return:

Error 503: CECommonSpace space is unreachable.

Can anybody help me with this? What am I missing or what do I need to do?

Hi all,
normally, when DND_SAC_LINK is set to "1" the "Send all Calls" feature is activated, when the user sets his presence status to "Do not disturb".
If the presence status is set to the same by using the REST API of presence, the "Send all Calls" feature is not activated.
Is this works as designed?!?

Thanks.

Hi all,

I try to update the Moderator and Participant Passcodes by using the SMGR Web XML. I'm sending the modified XML to update the User-Data including the new passcodes. The response is

Operation=Update User, LoginId: admin, Action: Update, replace, Object=[USERID], Status: Success

(I've replaced the User-ID in this response-text).

but the Passcodes are not updated in the AAC Provisioning Client :(

What I tried is both update-options ("merge" and "replace").

Anybody who could help me with this?


Thanks alot.

I've already tried this, but it's too complex for me... even when you have no experience with this and only need one single status information :?

It should work with TSAPI. Because all voice recording servers can get the status of a SIP phone via TSAPI and record the call via DMCC. But all I need is the phone-status.

I think this wouldn't be very much lines of code, but I don't know them... :( something like opening a TCP stream, sending some commands and read the answer...

If anybody can send me this in C# or VB.net I could try to translate it into PHP.

Hi everyone,

I'm new in any kind of phone status programming with Avaya. All I need is a simple Web-Page (PHP would be best) which shows the actual state of a SIP Station by 0 (= on-hook) or 1 (= off-hook). The extension will be in a GET variable (e.g.: getstatus.php?ext=12345).

Is there anybody who could help me with this? I was thinking of the AES SMS Webservice, first, but the SIP Stations doesn't change any status-field on the CM when they are on a call.


Thanks in advance.

My request is "accepted", which means, that the SMGR web service is sending a header as reply. Nothing more ("Content: 0").
I think that the URL is not in the right format. The Java Sample is reading the XML file and reads every line into one with "\n" as seperator.
Furthermore some special characters are replaced by HTML code. I do the same in my VB code.

This is the content of the XML file:

<?xml version="1.0" encoding="UTF-8"?>

  <tns:management-webservice-criteria  xmlns:tns="http://www.avaya.com/mgmt-web-criteria/"

  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"

   xsi:schemaLocation="http://www.avaya.com/mgmt-web-criteria/mgmt-web-criteria.xsd">

  <criterialist>

      <criteria>

	  <propertyname>startindex</propertyname>

	  <operator>equals</operator>

	  <value>0</value>

	  <restriction>and</restriction>

      </criteria>

      <criteria>

	  <propertyname>offsetindex</propertyname>

	  <operator>equals</operator>

	  <value>10</value>

	  <restriction>and</restriction>

      </criteria>

   </criterialist>

</tns:management-webservice-criteria>

This is the converted Data:

<?xml version="1.0" encoding="UTF-8"?>\n<tns:management-webservice-criteria  xmlns:tns="http://www.avaya.com/mgmt-web-criteria/"  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"   xsi:schemaLocation="http://www.avaya.com/mgmt-web-criteria/mgmt-web-criteria.xsd">\n<criterialist>\n<criteria>\n<propertyname>startindex</propertyname>\n<operator>equals</operator>\n<value>0</value>\n<restriction>and</restriction>\n</criteria>\n<criteria>\n<propertyname>offsetindex</propertyname>\n<operator>equals</operator>\n<value>10</value>\n<restriction>and</restriction>\n</criteria>\n</criterialist>\n</tns:management-webservice-criteria>\n\n

This is the URL:

https://avayasmgr/web/mgmtwebservice/?entityType=user&searchCriteria=<?xml version="1.0" encoding="UTF-8"?>\n<tns:management-webservice-criteria  xmlns:tns="http://www.avaya.com/mgmt-web-criteria/"  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"   xsi:schemaLocation="http://www.avaya.com/mgmt-web-criteria/mgmt-web-criteria.xsd">\n<criterialist>\n<criteria>\n<propertyname>startindex</propertyname>\n<operator>equals</operator>\n<value>0</value>\n<restriction>and</restriction>\n</criteria>\n<criteria>\n<propertyname>offsetindex</propertyname>\n<operator>equals</operator>\n<value>10</value>\n<restriction>and</restriction>\n</criteria>\n</criterialist>\n</tns:management-webservice-criteria>\n\n

I don't think that this will work, because of the "&"-Chars in the URL which may "confuse" the webclient...

Does anybody have a sample URL of a working request?

Hi all,

I'm trying to use the Web Services of SMGR to retrieve a list of all Users. I can't get it to work. I'm using VB.net (2010) and do a HTTP GET of the right URL. The programmer guide says, that the URL must be like this:

https://<smgr-fqdn>/web/mgmtwebservice/?entityType=user&searchCriteria=<xmlData>

I read the <xmlData> from the "SearchCriteria" XML-File which is part of the SDK. The content is changed like in the Java example, where some chars are replace (e.g. "&" with "&amp;" ...). But I never get a response from the Webserver. Even if I try to open the URL in Firefox it doesn't show anything. With no searchCriteria filled in, I get an error that this is missing. That tells me, that I am at the right point...

Can anybody help me? How does Java encode the URL?