Hi,

I need to make outbound calls using a certain EPM zone resources. Before sending the request, I am checking if there are available ports on the EPM, but I could not find a way to check for ports within a specific zone.
Is there a way to do it?

Below is the code I am currently using:

logger.info("Checking for Available Ports..");
QueryResourcesRequest queryRequest = new QueryResourcesRequest();

try {
queryResponse = appintfws.queryResources(queryRequest);
unUsedPorts = queryResponse.getUnusedSIP_returned();

} catch (QueryResourcesFault e) {
logger.error("Could not Query Resources: " + e);
return -1;
} catch (RemoteException e) {
logger.error("Could not Query Resources: " + e);
return -1;
}
} catch (Exception e) {
logger.error("Error:" + e);
e.printStackTrace();
return -1;
}
logger.info("Unused ports: " + unUsedPorts);
if (unUsedPorts > 0) {
return unUsedPorts;
}
return -1;
}

Also, is there any param so specify which zone to use when sending the appintfws.launchVXML WS?

Thank you!
Regards

Hello,

I am trying to download the referenced patch (EPCFD-390.zip), but the "download" link downloads the jpg of the OD window that can not paste, instead of downloading the proper zip file.
where can I get the file from?

Thank you!

I am having issues accessing CAVs when a call arrives. Issue says "unable to find certificate chain", which points me to the keystore, however I have read on an avaya document that "Mutual Authentication" has to be set to Yes for the application entry on AEP. And that forces my app URL to be https.... which leads into configuring my tomcat app server to handle https requests. Is all this really needed? if yes, is there any documentation that describes the steps to follow?

thank you!!
Regards

Thanks Wilson, I have done that today...
* exported EPM certificate by clicking "Export" on EPM certificates page
* stopped tomcat
* imported the certificate to my JKS keystore using the following command:
keytool -import -alias epm -keystore trusted_weblm_certs.jks -file rootepm.pem
* converted the keystore back to FIPS format with the following command:
* keytool -importkeystore -srckeystore trusted_weblm_certs.jks -destkeystore keystore.bks -srcstoretype JKS -deststoretype BCFKS -deststorepass password -srcstorepass password -providerpath bc-fips-1.0.2.jar -provider org.bouncycastle.jcajce.provider.BouncyCastleFipsProvider
* moved keystore.bks back to trusted_weblm_certs.jks
* started tomcat
* when I log to runtimeconfig and go to certificates, I do see the epm certificate now.
* however, when I dial my app, I am still getting the below error on the vpAppLogClient.
Note that EPM is not down, I can access it from the browser and actually it is corresident with my app server.
What am I missing now? THANKS, we are getting there!!!

2022-02-10 08:18:45,303 82245126 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-10 08:18:45,303 82245126 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2022-02-10 08:19:45,329 82305152 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 20 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 36 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 42 more
2022-02-10 08:19:45,329 82305152 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-10 08:19:45,329 82305152 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2022-02-10 08:46:19,822 3011 [http-nio-7080-exec-1] WARN - VPAppLogClient 8.0.0
2022-02-10 08:46:19,823 3012 [http-nio-7080-exec-1] WARN - file:/opt/AppSvr/apache-tomcat-8.5.72/lib/VPAppLogClient_8.0.0.jar!/META-INF/MANIFEST.MF build version: 8.0.0.0.0342
2022-02-10 08:46:19,824 3013 [http-nio-7080-exec-1] WARN - file:/opt/AppSvr/apache-tomcat-8.5.72/lib/VPAppLogClientWS_8.0.0.jar!/META-INF/MANIFEST.MF build version: 8.0.0.0.0342
2022-02-10 08:47:48,414 91603 [http-nio-7080-exec-3] ERROR - ReportWriter.setMaxLogFiles() missing value __VPmaxbackuplogfiles on request, getting value from vpclientlog.properties

Hi Wilson,

I changed the license port now and the licenser problem is fixed! Thank you for that tip.

I still have the CAVs not getting to my app problem. The vpAppClient.log file refers to an axis2 certificate chain (trace pasted below). However, when I try to fetch axis2 certificate from my runtimeconfig, I get an error that says: "unable to retrieve SSL certificate from the specified URL"

As a reminder, both AEP and Appserver are coresident and FIPS is enabled.

VPAppLogClient.log shows the following exception:

2022-02-09 09:31:53,194 233017 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.VPAppRuntimeVars.getAppRuntimeVarsFromVPMS(VPAppRuntimeVars.java:318)
at com.avaya.vp.appruntimevars.VPAppRuntimeVars.getAppRuntimeVars(VPAppRuntimeVars.java:109)
at com.avaya.vp.appruntimevars.VPAppRuntimeVars.getGlobalAppRuntimeVars(VPAppRuntimeVars.java:132)
at com.avaya.runtimecommon.platforms.vp.PlatformParams.checkForUpdate(PlatformParams.java:71)
at com.avaya.sce.runtimecommon.SCESession.getSession(SCESession.java:781)
at com.avaya.sce.runtimecommon.SCESession.getSession(SCESession.java:319)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:163)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:655)
at com.avaya.sce.runtime.Entry.service(Entry.java:52)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:624)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1650)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 50 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 66 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 72 more
2022-02-09 09:31:53,195 233018 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-09 09:31:53,197 233020 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2022-02-09 09:31:53,230 233053 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:getAppRuntimeVarsFromVPMS(): No callable EPM to get Application Runtime Vars
2022-02-09 09:31:53,230 233053 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2022-02-09 09:31:53,234 233057 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.


2022-02-09 09:31:53,194 233017 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.VPAppRuntimeVars.getAppRuntimeVarsFromVPMS(VPAppRuntimeVars.java:318)
at com.avaya.vp.appruntimevars.VPAppRuntimeVars.getAppRuntimeVars(VPAppRuntimeVars.java:109)
at com.avaya.vp.appruntimevars.VPAppRuntimeVars.getGlobalAppRuntimeVars(VPAppRuntimeVars.java:132)
at com.avaya.runtimecommon.platforms.vp.PlatformParams.checkForUpdate(PlatformParams.java:71)
at com.avaya.sce.runtimecommon.SCESession.getSession(SCESession.java:781)
at com.avaya.sce.runtimecommon.SCESession.getSession(SCESession.java:319)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:163)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:655)
at com.avaya.sce.runtime.Entry.service(Entry.java:52)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:624)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1650)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 50 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 66 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 72 more
2022-02-09 09:31:53,195 233018 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-09 09:31:53,197 233020 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2022-02-09 09:31:53,230 233053 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:getAppRuntimeVarsFromVPMS(): No callable EPM to get Application Runtime Vars
2022-02-09 09:31:53,230 233053 [http-nio-7080-exec-5] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2022-02-09 09:31:53,234 233057 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 20 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 36 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 42 more
2022-02-09 09:31:53,235 233058 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-09 09:31:53,235 233058 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2022-02-09 09:32:53,275 293098 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 20 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 36 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 42 more
2022-02-09 09:32:53,275 293098 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-09 09:32:53,275 293098 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2022-02-09 09:32:57,273 297096 [EPBatchLogWriterThread: https://10.51.183.10/axis2/services/VPAppLogService] ERROR - BatchLogWriter:EPMWebServicesClientBaseImpl:logBatchAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. to log entry size: 1 to URL: https://10.51.183.10/axis2/services/VPAppLogService from AE server: NJ-EPMDEV First SID: NJ-EPMDEV-2022040143150-9 Last SID: NJ-EPMDEV-2022040143150-9 logBatchWSTimeout: 60000 NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpapplog.voiceportal.VPAppLogServiceStub.reportBatch(VPAppLogServiceStub.java:700)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.logBatchAxis2(EPMWebServicesClientBaseImpl.java:313)
at com.avaya.vp.applog.client.BatchLogWriter.logBatch(BatchLogWriter.java:296)
at com.avaya.vp.applog.client.BatchLogWriter.run(BatchLogWriter.java:136)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 19 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 35 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 41 more
2022-02-09 09:32:57,274 297097 [EPBatchLogWriterThread: https://10.51.183.10/axis2/services/VPAppLogService] ERROR - BatchLogWriter:logBatch() - Send batch FAILED, size: 1 return status: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain., ADD https://10.51.183.10/axis2/services/VPAppLogService to the lastErrorTimeMap
2022-02-09 09:32:57,274 297097 [EPBatchLogWriterThread: https://10.51.183.10/axis2/services/VPAppLogService] WARN - BatchLogWriter:run() - BatchLogWriter thread is EXITING!!!
2022-02-09 09:33:53,311 353134 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 20 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 36 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 42 more
2022-02-09 09:33:53,311 353134 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-09 09:33:53,311 353134 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2022-02-09 09:34:53,346 413169 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() - Caught Exception FAILED with AxisFault faultCode: null error: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain. send to vpms url: https://10.51.183.10/axis2/services/VPAppVarsService Application Name: From AE Server: NJ-EPMDEV NOTE: It could be caused by this EPM is not online or some other network issues.
org.apache.axis2.AxisFault: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:99)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:431)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:399)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.ssl.Alert.createSSLException(Alert.java:131)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:324)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:267)
at sun.security.ssl.TransportContext.fatal(TransportContext.java:262)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:377)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:422)
at sun.security.ssl.TransportContext.dispatch(TransportContext.java:182)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:152)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1392)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1300)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:435)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:813)
at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:73)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1175)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:95)
... 20 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:456)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:323)
at sun.security.validator.Validator.validate(Validator.java:271)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:315)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:223)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
... 36 more
Caused by: java.security.cert.CertPathBuilderException: Unable to find certificate chain.
at org.bouncycastle.jcajce.provider.PKIXCertPathBuilderSpi.engineBuild(Unknown Source)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:451)
... 42 more
2022-02-09 09:34:53,347 413170 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://10.51.183.10/axis2/services/VPAppVarsService
2022-02-09 09:34:53,347 413170 [VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://10.51.183.10/axis2/services/VPAppVarsService Failed to get App Runtime Vars

Ok, I have done that but:
- runtimeconfig can not see the license server ("license URL is invalid or server is not up or version is too low").
- and... when I make a test call, CAVs are not send to my application. So, I guess some certificate is missing.
I have seen on the release notes that it says:
********
There is currently one limitation due to the weblm.jar/client implementation (not in the control of OD). “https” for the license URL is not working.
********

So, I tried "http", but then I get an error saying that URL has to be https.
Also, I have tried to fetch the webLM certificate from the runtimeconfig certificates page but I get this:
"Unable to retrieve SSL certificate from the specified URL"

What am I missing? Is the CAVs and the license problem related to the FIPS mode or due to a certificates issue?

THANKS!!

Hi Wilson,

Thanks a lot for your response. I have a question, which keystore is the one I need to convert? I see you are referencing a file called truststore.jks, however, I could not find any in the tomcat/lib folder. There is only a trusted_weblm_certs.jks, is that the one I need to use to import the epm cert? Thanks again!

Hi,

We have a new OD8 installation with:
- Red Hat 8.2
- OD 8.0.0.2201
- java 1.8.1_312
- tomcat 8.5.72

I was able to configure runtimeconfig on tomcat and pointed to the license URL. It was able to see the license server and displayed the licenses. I was able to run an application hitting the "Continue" in HTML mode and was working fine.
We have enabled FIPS on the server and now, when I try to reach the Start page of my app, I am getting the following error:

*************************************************************
** Pushed Stack Frame [/MCtestApp]
07/02/2022 13:08:31:111 INFO - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : runtime_platform : Experience Portal
07/02/2022 13:08:31:111 INFO - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : runtime_asr : Nuance 10.0 and above
07/02/2022 13:08:31:113 DEBUG - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : Acquiring initial License
07/02/2022 13:08:31:113 INFO - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : Acquiring Avaya Platform runtime license
07/02/2022 13:08:31:113 DEBUG - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : Using license server - https://10.51.183.10:8443/WebLM/LicenseServer
07/02/2022 13:08:31:113 INFO - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : Using license check timeout :0
07/02/2022 13:08:31:121 INFO - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : Capturing exception [java.lang.IllegalStateException]. Message [FIPS mode: KeyStore must be from provider BCFIPS]
07/02/2022 13:08:31:121 ERROR - 5A1C11E1B00AC36F7C1A6F4B87493CD7:/MCtestApp : java.lang.IllegalStateException: FIPS mode: KeyStore must be from provider BCFIPS


Also, after enabling FIPS, my runtimeconfig can not load the license Server page, it just gets blank.
Is there anything I need to configure to fix this issue?

Hi,

I have a customer that due to internal policies requires tomcat9.0.43 or higher on their app server.
is tomcat 9.0.43 supported by any OD version? If yes, which OD version?

Thank you!
Regards

Hi,
I need to create a complex dynamic grammar that would look as follows:
<rule id=" ID" scope=" public ">
<item>
<item>ruleref uri="alphaU"<tag>u</tag></item>
<item>ruleref uri="alphaA"<tag>a</tag></item>
<item>ruleref uri="alphaO"<tag>o</tag></item>
</item>
</rule>

<rule id=" alphaU" scope=" public ">
<one-of>
<item>u</item>
<item>union</item>
<item>uncle</item>
</one-of>
</rule>

So, basically, I need a rule containing rules. The OD API guide only shows how to add simple items to a menu.
Where can I get additional help on how to achieve my goal? Is there any sample app that does something similar?

thank you!
Regards

Thank you!
That fixed it.

Regards

Comparing AEP params, I found that the one that works is running on an AEP 7.0.2, the one that does not runs on an AEP 7.2.3. I do not think that has anything to do, but just in case.

Hi,

I have an OD 7.23.08.01 main application calling a reusable module compiled with the same OD version.
the reusable has several outputs and I have a data node with an "equalsIgnoreCase" condition checking one of the outputs.

The application was running fine in my lab, but when I deploy it to the customer site, the "equalsIgnoreCase" stopped working and returns false.
I have been carefully checking the logs and I have found that on the lab, the output params are set without quotes, and in the lab they contain "" as part of the value returned.
Why is this? Am I missing some configuration?

Lab trace where equals work:
21/08/2020 08:50:20:014 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : Using SCESession D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain servlet : checkMainMenu
21/08/2020 08:50:20:015 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : ** Popped Stack Frame [/MusiCv2]
21/08/2020 08:50:20:016 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : Storing :MainMenu___event to complex: MainMenu:event as [OK]
21/08/2020 08:50:20:016 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : Storing :MainMenu___response to complex: MainMenu:response as [BENEF]
21/08/2020 08:50:20:017 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : [condition1] Expression [MainMenu:event] String Equal Ignorecase [OK]
21/08/2020 08:50:20:017 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : [condition2] Expression [MainMenu:response] String Equal Ignorecase [BENEF]
21/08/2020 08:50:20:017 INFO - D91EA26E25E65C4444FC0BDEAC259ACA:/GDITMain : Assigning [Beneficiary] to [requester]



customer trace where it fails:
21/08/2020 13:06:43:342 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : Using SCESession 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain servlet : checkMainMenu
21/08/2020 13:06:43:342 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : ** Popped Stack Frame [/MusiCv2]
21/08/2020 13:06:43:342 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : Storing :MainMenu___event to complex: MainMenu:event as ["OK"]
21/08/2020 13:06:43:342 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : Storing :MainMenu___response to complex: MainMenu:response as ["BENEF"]
21/08/2020 13:06:43:342 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : Storing :MainMenu___utterance to complex: MainMenu:utterance as ["1"]
21/08/2020 13:06:43:342 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : [condition1] Expression [MainMenu:event] String Equal Ignorecase [OK]
21/08/2020 13:06:43:343 INFO - 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain : Using SCESession 633FE0A5ECF0CECCB2D15087871DA1DA:/GDITMain servlet : XferMsg

as you can see, on this second scenario, event is set as "OK" instead of just OK (without quotes).

scertcommon libraries are the same in both environments.
Any help is appreciated.

Regards.

well... that confirms all my testing...
Thank you for your quick response Wilson!

Hello,

I am using OD 7.2.3, I need to play a different no match message if the caller did DTMF or if the response was spoken.
For instance, for a YesNo Grammar:
- if caller PRESS 3, I need to play "That was not a valid entry"
- if the caller SAYS "I am not sure", I need to play "I am sorry, I did not get that".

How can I achieve this?
Thank you very much