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EMC Developer
» EMC 6.5.3 Voice Tab buttons to move to Home TAB, 23/01/2019 23:55:42
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Another thing that my customer has issue with is when wanting to transfer a call via Directory he has
to be on the Voice MdiTab which is frustrating also.
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EMC Developer
» EMC 6.5.3 Voice Tab buttons to move to Home TAB, 23/01/2019 06:45:15
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The voice tab is very useful.
The Use case is when having an External Application (Customer CRM) then that tab becomes active on incoming call.
When customer wants to transfer that call he has to move to the voice tab and that is a little frustrating.
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EMC Developer
» EMC 6.5.3 Voice Tab buttons to move to Home TAB, 21/01/2019 10:25:37
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Is there any way without custom programming to have the Transfer/Conference and Dial buttons also on the HOME TAB on the Ribbon control ?
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EMC Developer
» IEBrowserWindow.exe, 15/01/2019 02:12:53
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Where can i find all the options under IEBrowserWindow.exe ?
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EMC Developer
» DocumentWindowKeys of ExternalApplication, 08/01/2019 07:29:56
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Hi,
what is the purpose of 'Tool Window Key' under External Application Configuration section if not to set the Document-Window Key when it is created ?
If i set the key to something like : 11111-111111-111111-1111111-1111111-..... it does not take it but creates a new one.
what i need is a way to identify where 'External Application 1' window is in some cases so i can do activate on its window key.
Currently I am doing it like this.... please provide a more better function in your DLLs...
Form frm = guiHost.getMainForm();
ControlCollection col = frm.Controls;
foreach (Control x in col)
{
if (x.GetType() == typeof(Acti.....TabbedMdiRootContainer)){
TabbedMdiContainer con = (TabbedMdiContainer )x.Controls[0];
foreach (TabbedMdiWindow win in con.TabbedMdiWindows){
if (t.Text == "THIS IS THE TEXT OF THE TITLE")
//save document key by doing:
MyDocKey = t.Key; //then you can use it by GuiHost.SetActiveWindow(MyDocKey);
}
}
}
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EMC Developer
» BeforeMoveToAux event handler possilbe ?, 03/01/2019 03:27:02
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hi,
Is there any option to perform 'BeforeMoveToAux' event handler like there is for:
'BeforeCallDial'
and 'BeforeCallTransfer'
I want to prevent a user from choosing aux in certain conditions.
I've checked the ASGUIHUserPlugin but no events there for use.
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EMC Developer
» EMC 6.5.3 - WebChat innerHTML changes, 02/01/2019 03:44:44
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Perfect!
also where can i see what features will be in release 6.6 ?
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EMC Developer
» EMC 6.5.3 - WebChat innerHTML changes, 01/01/2019 10:39:48
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hi,
This post is for avaya developers requesting to change the behavior of the InnerHTML of the WebChat control on Avaya EMC Agent Dekstop 6.5.3
The Problem: The inner WebControl (Csharp WebBroswer) hosted inside TabbedMdiContainer within WebChat tab of EMC Desktop is aligned to the LEFT only, and when using bi-directional languages the sentences get mixed and their orientation is not good.
all we ask is for avaya to change the WebControl innerHTML when using the function for inserting HTML into the WebBrowser control to us the <body> tag with an option for : <body style=\"direction=rtl\">....
if a flag is set on the Configuration server.
for the richTextBox or htmlTextBox on the bottom if again it is html do the same if it is a Csharp control please:
Control.RightToLeft = TRUE.
if a flag is set on SimpleMessaging on EMC Configuration Server.
can this be done ? we have customers that wants to move to a different product because of this.
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Avaya Orchestration Designer
» Tomcat9 support, 14/05/2018 09:16:08
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My customer is upgrading its EP to 7.2.1
Customer IT insist on using Tomcat 9 for its security features.
Does OD 7.2.1 war files were tested by avaya on tomcat 9 ?
What is the official avaya response to this ?
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JTAPI
» CM 7.0.1 and AES 7.1 TerminalConnection Event issue, 24/10/2017 05:15:07
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It is a display thing the JtapiEx doesn't remove the old tc on the extension from the Window view.
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JTAPI
» CM 7.0.1 and AES 7.1 TerminalConnection Event issue, 23/10/2017 14:45:34
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Hi,
Tested at another customer with the following releases: aes - SW Version: 7.0.1.0.4.15-0
CM: CM Reports as: R016x.03.0.141.0
It work as expected on Pickup we get ACTIVE with Jtapi exersizer and my application code using TerminalConnection.getState()
just for information.
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JTAPI
» CM 7.0.1 and AES 7.1 TerminalConnection Event issue, 23/10/2017 11:40:54
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hi
Attached screen shot from JTAPI excer release 7.1
Can i now open a ticket ?
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JTAPI
» CM 7.0.1 and AES 7.1 TerminalConnection Event issue, 23/10/2017 07:33:31
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Exactly what I expect also.
Can i open a ticket about this to Avaya Support ? since it is a JTAPI issue they allways wants me to open to devconnect first.
It worked as you wrote on 6.3.
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JTAPI
» CM 7.0.1 and AES 7.1 TerminalConnection Event issue, 20/10/2017 08:36:48
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Hi,
All the phones are monitored.
The scenario happens even if the caller is not part of the pickup group or isn't monitored.
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JTAPI
» CM 7.0.1 and AES 7.1 TerminalConnection Event issue, 18/10/2017 06:44:49
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Hello,
In Our app We are using Jtapi to monitor extensions. we have an issue that on specific scenario : Call-Pickup we stopped getting the
right event when quering the AES for the TerminalConnection and then accessing the getState() function.
it returns TerminalConnection.UNKNOWN instead of TerminalConnection.ACTIVE.
in previous release cm 6.3 and aes 6.3 we got the TerminalConnection.ACTIVE allways on call-pickup.
the only change that was made is upgrade CM and AES.
I also upgraded the JTAPI jar file to the latest it didn't helped.
Is this normal ?
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