Author Message
GregoryKnott2
Joined: Feb 24, 2014
Messages: 18
Offline
Update site: http://support.avaya.com/OrchestrationDesigner/SS/Updates/

This URL does not appear to be working anymore. Please advise.

Greg.
SamareshKowshik
Joined: Nov 6, 2013
Messages: 351
Offline
Are you getting an error? What happens when you try and update? You might need to add the certificate used by the site to OD's keystore.
GregoryKnott2
Joined: Feb 24, 2014
Messages: 18
Offline
The URL above is http and therefore not SSL and therefore does not require certificates.

https does not work either.

The error in Eclipse is simply: Site is not available.

If you browse to the URL manually you get a page stating "file not found"

Greg.
SamareshKowshik
Joined: Nov 6, 2013
Messages: 351
Offline
Yes, while the URL is not https, in at least one Eclipse instance, I have needed to add a certificate from the site to make it work. That's my experience, but your mileage may vary.

Either way, I can't reproduce the error you're reporting using multiple computers, none of which needed a certificate, and all of which are on my home network (non-Avaya, non-VPN). That URL won't work in a web browser, resulting in a file not found page.

You can try adding "/site.xml" to the end of the URL and seeing if that works:

http://support.avaya.com/OrchestrationDesigner/SS/Updates/site.xml

Even my certificate needing Eclipse instance accepted it without issue. That URL should also work in your web browser. If that also fails, then I would suggest investigating other areas (network, firewall, etc).
GregoryKnott2
Joined: Feb 24, 2014
Messages: 18
Offline
Ok you are right about the certificate error:

I get this:

Unable to read repository at http://support.avaya.com/OrchestrationDesigner/SS/Updates/content.xml.
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

How do I resolve this?
Thought that all I needed to do was install the OD .jar file to my eclipse and it would automatically setup things like this...

Greg.
JuanMorales2
Joined: Dec 16, 2013
Messages: 44
Offline
The PKIX message, most of the time, points to an issue with a certificate.

Maybe the page you are requesting is not https, but something that that page requires once fetched IS https. Add the certificate to the eclipse keystore.
SamareshKowshik
Joined: Nov 6, 2013
Messages: 351
Offline
I resolved the cert error by saving it off the page in a web browser. Depending on what browser you have, the method may vary. In Chrome, HTTPS pages have a lock symbol to the left of the URL. Clicking on that -> Connection tab -> Certificate information, gives a window whose second tab, Details, has a Copy to File button. The quick wizard, default settings, will then give you the cert for the page.

In Eclipse, Window -> Preferences -> Avaya Aura -> Orchestration Designer -> Certificates, add the cert you generated, restart Eclipse, and try the update site.

I'll try and find out more on why this is happening for you. While I am able to reproduce the issue, it's on an OD installation that I use for development and testing, so I wouldn't trust it to be the same as a regular installation. The other DD/OD installations I have are proper GA installs, and they seem to work without all this certificate business. What version of OD are you using? Perhaps that will give a clue.
GregoryKnott2
Joined: Feb 24, 2014
Messages: 18
Offline
*** SOLVED ***

Adding the certificate worked.

I'm using Eclipse (JEE distribution) v3.7.1
OD v7.0.0.1801

To get the certificate though, you have to magically know that you need to use the following URL: http://support.avaya.com/OrchestrationDesigner/SS/Updates/site.xml

So in other words adding site.xml to the back of the update URL.

I then retrieved the certificate using chrome as described above and then installed it in Eclipse. This solved the issue.

Greg.
Go to:   
Mobile view