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Author Message
24/02/2015 18:59:41
Subject: CCXML and CTI
#1
JuanMorales2
Joined: Dec 16, 2013
Messages: 44
Offline
Hi.

I want a CCXML application to perform operations depending on the value received on the UUI field. However, the UUI must be transfered using CTI. From what I saw on http://www.devconnectprogram.com/forums/posts/list/18080.page, the CTI information cannot be transfered using CCXML. If this is the case, how can I access the UUI via CTI in a CCXML app?
PM
26/02/2015 08:05:42
Subject: Re:CCXML and CTI
#2
NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
You would need to invoke an OD app from your CCXML that contains the CTI operations you want to perform.
PM
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