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AndersNilsson3
Joined: Nov 5, 2013
Messages: 21
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Hi

We are upgrading from EP 7.0.1.0.1601 to EP 7.2.0.0.1117, but will continue to use the old application servers (Tomcat).

The problem is that we can't read the configurable variables from some reason (see vpAppLogclient.log).

I can access https://212.247.36.30/axis2/services/VPAppVarsService?wsdl from the application server, and from the EPMS I can retreive the AdminVariableInfo (through curl http://10.158.1.175:8080/appname/AdminVariableInfo )

Any suggestions what could be wrong?

Filename vpAppLogClient.log [Disk] Download
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Yes. In EP 7.2 it requires TSLV1.2 and the client for older OD release does not. You need to run a script on EP to allow older TLS protocols or upgrade the application servers.

/opt/Avaya/ExperiencePortal/Support/Security-Tools/ ConfigureLegacyTLS.sh

AndersNilsson3
Joined: Nov 5, 2013
Messages: 21
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Thank's! You saved my day!

:-)
AndersNilsson3
Joined: Nov 5, 2013
Messages: 21
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Hi,

It was a little bit premature to say that you saved my day... :-)

We reconfigured EP with ConfigureLegacyTLS.sh but it still doesn't work.

Attached is the trace.log from the application, and I changed vpAppLogClient to log Debug instead of warning, also attached.

/// Anders
Filename vpAppLogClient.log [Disk] Download
Filename trace.log [Disk] Download
AndersNilsson3
Joined: Nov 5, 2013
Messages: 21
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Found the problem, too old Java version on the application server!
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