Hi,
I am currently using IPO CTI web service for Instant Messaging in IPO R11.
I am making following POST request to "https://IPO_IP:9443/inyama/service/im" to send a message.
Following body is sent with the request:
<?xml version="1.0" encoding="UTF-8"?>
<ns:IMToSend xmlns:ns="http://openapi.common.avaya.com/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://openapi.common.avaya.com/ im-service.xsd ">
<im>
<from>varad@172.26.26.13</from>
<to>newuser1004@172.26.26.13</to>
<message>hi </message>
</im>
</ns:IMToSend>
In Headers I am setting ClientSessionId and Content-Type as "application/xml"
Following is the error which I get once i hit this request:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ns2:Error xmlns:ns2="http://openapi.common.avaya.com/" xmlns:ns4="http://groups.system.common.avaya.com" xmlns:ns3="http://www.ecma-international.org/standards/ecma-323/csta/ed4" xmlns:ns6="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:ns5="http://schemas.xmlsoap.org/ws/2004/09/transfer" xmlns:ns8="http://com.avaya.inkaba.wstransfer" xmlns:ns7="http://com.avaya.inkaba.dal" xmlns:ns13="http://ccragent.common.avaya.com/" xmlns:ns9="http://com.avaya.common.csta.extended" xmlns:ns12="http://voicemail.avaya.com/" xmlns:ns11="http://voicemail.common.avaya.com/" xmlns:ns10="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns17="http://www.avaya.com/common/RESTAPI/telephony/call" xmlns:ns16="http://voicemailpro.common.avaya.com/" xmlns:ns15="http://conferencing.avaya.com/" xmlns:ns14="http://conferencing.common.avaya.com/" xmlns:ns19="http://recording.common.avaya.com/" xmlns:ns18="http://calllog.common.avaya.com/">
[color=red]<errorCode>SERVER_PROBLEM</errorCode>
<errorValue>java.lang.Exception</errorValue>
<description>.sendMessage. chat session not found for the appl session applicationSessionID : 5c894975-5b57-416c-ae44-bfb3f9c60b7c</description>[/color]
</ns2:Error>
I am able to obtain ClientSessionId through "Login & Subscription" api of CTI web service.
This problem occurs only with Instant Messaging service as I got the same response for "Presence Service" api.
Thanks