Hi,

I have got some problems using the CallFeatureService. The CallService is working, so I can createCalls and so on. But when I try to use the

user.callFeatureService

i get a "true" when i check

user.callFeatureServiceStatus.isEnabled

and "NONE" for

user.callFeatureServiceStatus.disabledReason

But

user.callFeatureService.availableFeatures.size

is 0 and when i check the Capabilities for sendAllCalls or parkCall / unparkCall i always get "Capability {not allowed - INVALID_STATE}" The Buttons "Send all Calls" and "call-park" as well as "call-unpark" are administered for the station. When I test "call-park" with the same extension but using Equinox it works. Additionally I administered 2 Teambuttons but when check

user.callFeatureService.teamButtons.size

the result is 0. In the Equinox App I can see both administred Teambuttons. I think there is something wrong with the CallFeatureService. Can someone give me tips how to solve this?

Regards,


Børge

Hi,
during the post waited to get accepted by an admin, i found the solution.
When setting the Userconfiguration the ppmConfiguration must be set as enabled even if no ppm is used.
After enabling and setting the same credentialProvider as for the sipUserConfig everything works fine.

Regards

Børge