Dear Team,
Environment:
AAEP 7.2.0
AAOD 7.2.1.0502
POM 3.1.1
SIP based integration
I am trying to perform a blind transfer along with passing uui data (via PrepareAAI set prior to transfer).
However, I get an error during transfer in Session Manager Logs:
@2018-12-18 14:29:21,967||FINEST|SessMgr|18536||******** Entering Call.cpp:1445:TransferFailed|cpd1-i3-mpp1.ccaas1-capita.co.uk####
@2018-12-18 14:29:21,967||FINEST|SessMgr|18536||******** Entering Session.cpp:1257:TransferFailed|cpd1-i3-mpp1.ccaas1-capita.co.uk####
@2018-12-18 14:29:21,967||FINER|SessMgr|18536||Sending CCXML message to session (48, 16777693), Message type = CallRedirectError|cpd1-i3-mpp1.ccaas1-capita.co.uk####
@2018-12-18 14:29:21,967||FINEST|SessMgr|18536||Sending message to CCXML type: CallRedirectError
sessionHandle: 16777693
connectionHandle: 33554913
reason: "noroute"
code: 5
|cpd1-i3-mpp1.ccaas1-capita.co.uk####
As per VB logs, I see the following AAI data to be passed:
@2018-12-18 14:29:21,930||FINEST|VB|18602|Session=cpd1-i3-mpp1-2018352142912-8|VXML_DIALOG_TRANSFER
{
dialogHandle: 26
transferType: BLIND
destinationURI: "tel:1801412"
AAI: "PD,00;C8,50442c30343b43382c3339333833373336333533343333333233313339333833373336333533343333333233313339333833373336333533343333333233313339333833373b46412c32373130303030433543313930343338"
nameValueList: [
vxi.tel.connecttimeout: "0"
vxi.tel.maxcalltime: "0"
]
headers: <EMPTY>
}
|cpd1-i3-mpp1.ccaas1-capita.co.uk####
Any idea what may be the probable cause of transfer failing?
Thanks for your support.
Warm regards,
Jaydeep Hatekar
|