Hi,
We upgraded the system to Release 8.0. So we are not using AMM. We use PS8.0.2 with integrated multimedia messaging.
Also we have “ VALUE_AMM_ENHANCED” license on the system. (4000)
- When we use Equinox 3.5.5. We can send TXT file from one Equinox client to other one.
- If we try to send from Equinox client to CSDK client, we see the TXT message on the screen, but we cannot open&read the message.
- If we try to send TXT message from CSDK client, we receive INTERNAL SERVER ERROR from PS8.0.2 (txt_error.png attached)
- If we try to send PDF, EXCEL, WORD document the result is successful. These type of messages have no problem.
We think that there is a problem on CSDK site. I also attached CSDK log file & Equinox Client log file.
Error parts of log files are shown below:
2019-03-20 09:19:22.697213+0300 gamerShareExtension[4312:2417698] CAMMSendMessageRequest::?nError: SERVER_ERROR, Error Code: 500
2019-03-20 09:19:22.697240+0300 gamerShareExtension[4312:2417698] ProviderSendMessageListener failed:SERVER_ERROR, Response Code: 500
Filename |
Avaya Equinox_3.5.5.39.24_03-25-2019_logs.zip |
Download
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Filename |
CSDK Sharing TXT Document at Messaging.rtf |
Download
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