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Author Message
22/08/2019 20:04:16
Subject: Retain call control when transfered to external destination
#1
chatte
Joined: Nov 14, 2017
Messages: 45
Offline
Hi,

Is it possible in OD to create an application to retain the control for a call after transfer when answered by an external destination? this is to be able to continue the recording of the call. Incoming call will go to IVR then transfer the call to an external destination, call will not be answered by an agent within the network.
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25/08/2019 23:21:00
Subject: Re:Retain call control when transfered to external destination
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
No, there is no such funtionality.
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