Hi guys,

We have found the field "License URL" empty, in an OD Runtime Config. The Tomcat logs showed:

01-Jul-2020 23:43:11.121 INFO [http-nio-7080-exec-8] org.apache.tomcat.util.http.parser.Cookie.logInvalidHeader A cookie header was received [/PY_IVR_111; $Domain=10.101.20.148] that contained an invalid cookie. That cookie will be ignored.Note: further occurrences of this error will be logged at DEBUG level.
Current Retry Count : 1
***** Saw exception, tracing before report
com.avaya.sce.runtimecommon.SCERuntimeException: Invalid runtime license
at com.avaya.sce.runtimecommon.SCESession.throwRTException(SCESession.java:2601)
at com.avaya.sce.runtime.Entry.handleRequest(Entry.java:268)
at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:343)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)

After completed again that field with the correct URL the service was recovered OK.

Is there any way in which the field information had been be lost itself? Or, is there any way to look how or when that configuration was lost?

Thank you so much in advance!

Please, take a look at this post:

https://www.devconnectprogram.com/forums/posts/list/23727.page#p159765

Thanks a lot massimo__croci,

I think ith quiete different here because we don't have the message:

java.io.FileNotFoundException: trustedcert.properties

So, we configured again the license server and it worked. The thing is to know how the licens server configuration was lost from OD.

Best regards!

If the field in Runtimeconfig is empty, the url coming from EP would be used.