Hi

We test Oceana Sample App and got error WS Push WAIMRestService/wa/services/metrics and get Return IMREST002
But we use postman and got return normally
{"id":"00001011361606391852","serviceMap":{"1":{"attributes":{"Language":["English"],"Channel":["Voice"],"Service":["SalesSupport"],"Location":["Inhouse"]},"priority":5}}}
Please advice

6/11/2020 06:57:58:275 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition2] Expression [FirstMenuSelection:index] Numeric Greater Than [FirstMenuSelection:size]
26/11/2020 06:57:58:275 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : SelectSecondMenu
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : SetSecondMenu
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___confidence to complex: SelectSecondMenu:confidence as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___inputmode to complex: SelectSecondMenu:inputmode as [dtmf]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___interpretation to complex: SelectSecondMenu:interpretation as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___noinputcount to complex: SelectSecondMenu:noinputcount as [0]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___nomatchcount to complex: SelectSecondMenu:nomatchcount as [0]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___utterance to complex: SelectSecondMenu:utterance as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___value to complex: SelectSecondMenu:value as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Assigning [SelectSecondMenu:value] to [SecondMenuSelection:index]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition1] Expression [SecondMenuSelection:index] Is Empty
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition2] Expression [SecondMenuSelection:index] Numeric Greater Than [SecondMenuSelection:size]
26/11/2020 06:57:59:956 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : BuildServiceMap
26/11/2020 06:57:59:956 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Selected Service value: SalesSupport
26/11/2020 06:57:59:956 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Selected Language value: English
26/11/2020 06:57:59:970 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Service Map Built: {"1":{"attributes":{"Language":["English"],"Channel":["Voice"],"Service":["SalesSupport"],"Location":["Inhouse"]},"priority":5,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null},"2":{"attributes":{"Language":["TH"],"Location":["Inhouse"],"Channel":["Voice"]},"priority":6,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null},"3":{"attributes":{"Language":["EN"],"Location":["Inhouse"],"Channel":["Voice"]},"priority":7,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null},"4":{"attributes":{"Language":["VIP"],"Location":["Inhouse"],"Channel":["Voice"]},"priority":5,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null}}
26/11/2020 06:57:59:971 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Metrics Request: {"id":"00001011361606391852","serviceMap":{"1":{"attributes":{"Language":["English"],"Channel":["Voice"],"Service":["SalesSupport"],"Location":["Inhouse"]},"priority":5}}}
26/11/2020 06:57:59:972 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : GetServiceMetrics
26/11/2020 06:57:59:972 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition1] Expression [SelectSpecifiedResource:value] String Not Equal [RequestType:RequiredResource]
26/11/2020 06:57:59:972 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Setting Service Metrics Endpoint: https://TTPEAOC-C1.TTPEAINT.NET/services/WAIMRestService/wa/services/metrics
26/11/2020 06:57:59:972 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Starting REST web service operation [ServiceMetrics]
26/11/2020 06:57:59:982 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Web Service Request -> https://TTPEAOC-C1.TTPEAINT.NET/services/WAIMRestService/wa/services/metrics
26/11/2020 06:58:00:006 ERROR - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : AXISFAULT during web service call: <errorCode>IMREST002</errorCode>
26/11/2020 06:58:00:006 ERROR - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : EXCEPTION: <errorCode>IMREST002</errorCode>
26/11/2020 06:58:00:008 ERROR - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : session id:TTPEAMPP02-2020331115701-15 | Error processing request
EXCEPTION>
java.lang.Exception: org.apache.axis2.AxisFault: <errorCode>IMREST002</errorCode>
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:130)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1454)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1454)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:184)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1598)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.apache.axis2.AxisFault: <errorCode>IMREST002</errorCode>
at org.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:513)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:368)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:414)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:533)
at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:509)
at com.avaya.sce.runtime.connectivity.restws.Axis2RestStub.run(Axis2RestStub.java:187)
at com.avaya.sce.runtime.connectivity.restws.Axis2RestStub.execute(Axis2RestStub.java:154)
at com.avaya.sce.runtime.connectivity.restws.CallService.execute(CallService.java:530)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:228)
at flow.GetServiceMetrics.executeDataActions(GetServiceMetrics.java:91)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:121)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
... 58 more

26/11/2020 06:58:00:009 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : HTTP Session lost removing SCESession DC03ECD0AE80DCF5EB39E40B428DEF34
26/11/2020 06:58:00:009 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : SCESession Removed
26/11/2020 06:58:00:009 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Removing 1 session stack frames.
26/11/2020 06:58:00:009 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : ** Popped Stack Frame [/WorkAssignmentSelfService_v1]
[root@TTPEAIVRAPP01 log]#

I need to know how you define this REST operation and what the error code means from the web service.

Hi Wilson

This is sample app that download from https://www.devconnectprogram.com/fileMedia/download/01e6c786-895b-40d5-ae07-fce48f70b094

I just change TTS to Prerecorded voice and use all Sample App: WorkAssignmentSelfService
Data Node: GetServiceMetrics <== Call Webservice


From Avaya Work Assignment Developer Guide

Error Code: IMREST002 Message Validation error. An invalid workId or JSON message body received.

Note: We use
- AAEP8.x
- AOD8.x with Tomcat9.x

Please advice

Best Regards,
Chukiat D>

Hi

I download sample app from link below:-
- https://www.devconnectprogram.com/fileMedia/download/2191c452-b5a2-4d58-a03a-88064a274c20

Hi All

Please kindly advice this issue


We rollback from AAOD8.x to AAOD7.2.3 and retest with Same sample App that it work normally.

So it should be issue about return value Webservice on AAOD8.x

ervices/metrics
10/12/2020 01:00:07:732 INFO - C450624C8FC5B513D0BD660D7708C9F5:/WorkAssignmentSelfService : Starting REST web service operation [ServiceMetrics]
10/12/2020 01:00:07:753 DEBUG - C450624C8FC5B513D0BD660D7708C9F5:/WorkAssignmentSelfService : Web Service Request -> https://TTPEAOC-C1.TTPEAINT.NET/services/WAIMRestService/wa/services/metrics
10/12/2020 01:00:07:907 ERROR - C450624C8FC5B513D0BD660D7708C9F5:/WorkAssignmentSelfService : AXISFAULT during web service call: <errorCode>IMREST002</errorCode>
10/12/2020 01:00:07:907 ERROR - C450624C8FC5B513D0BD660D7708C9F5:/WorkAssignmentSelfService : EXCEPTION: <errorCode>IMREST002</errorCode>
10/12/2020 01:00:07:912 ERROR - C450624C8FC5B513D0BD660D7708C9F5:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020344175911-20 | Error processing request
EXCEPTION>
java.lang.Exception: org.apache.axis2.AxisFault: <errorCode>IMREST002</errorCode>
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:130)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appli

This error have something to do with the fact that the newer Axis2 component 1.79 supported by 8.0 formats the input JSON data into XML, and Oceana does not have the support for the xml format as the input in the message body. Could you confirm it on the Ocean web service side if this is the case? We have this in the release notes:

• New REST Connector Behavior in Axis2 1.79 Upgrade
If you are posting JSON data to a REST service, you would find the data passed through the POST body translated into XML as opposed to the original JSON format. This is the new behavior of the AXIS2 library that the REST connector is depending on. You may have to change your REST service code to expect XML data instead.

Hi Wilson

Thank you.

This is REST WS of Avaya Oceana that bundle during install.
What we can do in order to let AAOD8 to be able to call REST WS of Avaya Ocean?
- Can we rollback AXIS2 on this application to use older version?

Please advice

Chukiat D.

You could use the older avrest-rt<version>.jar and add all the axis2 1.6 related library files in the app WEB-INF/lib so the app can operation on the older libraries separate from the ones in the Tomcat/lib

Hi

I follow your suggestion and now it can call this application but we got another problem that this App could not get Avaya Variable
Please advice


12/12/2020 02:20:52:924 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for ActiveDataCenter
12/12/2020 02:20:52:924 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:924 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:SetDataCentre | | ActiveDataCenter : DataCenter1
12/12/2020 02:20:52:924 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:CDN] to [SelectedDataCenter:CDN]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:CDN
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:CSClusterIP] to [SelectedDataCenter:CSClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:CSClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:WAClusterIP] to [SelectedDataCenter:WAClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:WAClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:CMClusterIP] to [SelectedDataCenter:CMClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:CMClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:UCMClusterIP] to [SelectedDataCenter:UCMClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:UCMClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:DefaultDN] to [SelectedDataCenter:DefaultDN]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:DefaultDN
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:Name] to [SelectedDataCenter:Name]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:Name
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:SetDataCentre | SIP CDN >>>>>>>>>>>>>>>>>>>>> | SelectedDataCenter:CDN :
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:SetDataCentre | SIP Default DN >>>>>>>>>>>>>>>>>>>>> | SelectedDataCenter:DefaultDN :
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [SelectedDataCenter:CSClusterIP] to [ContextStoreInput:clusterIP]
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Using SCESession F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService servlet : ValidateDataCentre
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : [condition1] Expression [Validation:ddnIsValid] String Not Equal [true]
12/12/2020 02:20:52:925 ERROR - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:ValidateDataCentre | Default DN is not a valid SIP URI
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [Prompts:InvalidDN] to [Prompts:ErrorMessage]
12/12/2020 02:20:52:926 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Using SCESession F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService servlet : DefaultError
12/12/2020 02:20:52:940 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Using SCESession F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService servlet : End
12/12/2020 02:21:03:276 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Removing session from AvayaSessionTermination Servlet
12/12/2020 02:21:03:276 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
</vxml>

Are you running this on EP 8? There is a vpapplogclient.log file in the Tomcat directory. Take a look and see if there is any error there.

Hi Wilson

This is error log on vpapplog

2020-12-14 13:26:55,445 43248095 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-14 13:26:55,445 43248095 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-14 13:27:55,467 43308117 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-14 13:27:55,467 43308117 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-14 13:27:55,467 43308117 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars

Hi Wilson

Does it relate that it have two axis2 version in Tomcat ?
- https://www.devconnectprogram.com/forums/posts/list/23650.page

Please advice

Chukiat D.

Yes. You need to be able to isolate completely the all the related library files in the app/WEB-INF/lib and the Tomcat/lib. You need a whole list of files with different versions not just one. Otherwise, some classes will get loaded from the Tomcat/lib if the older version doesn't exist in the app directory. Here is the list you can play with

axiom-api-1.2.13.jar
axiom-dom-1.2.13.jar
axiom-impl-1.2.13.jar
axis2-adb-1.6.2.jar
axis2-adb-codegen-1.6.2.jar
axis2-codegen-1.6.2.jar
axis2-json-1.6.2.jar
axis2-kernel-1.6.2.jar
axis2-saaj-1.6.2.jar
axis2-transport-http-1.6.2.jar
axis2-transport-local-1.6.2.jar
httpcore-4.0.jar
jettison-1.3.1.jar
neethi-3.0.2.jar
VPAppLogClientWS_7.2.3.jar
VPAppLogClient_7.2.3.jar
woden-api-1.0M9.jar
woden-impl-dom-1.0M9.jar
woden-tool-1.0M9.jar
XmlSchema-1.4.7.jar

Hi Wilson

I test with your suggestion but it still not working
Please advice


Log:

at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:37:09,949 78410571 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:37:09,949 78410571 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:38:09,976 78470598 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:38:09,977 78470599 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:38:09,977 78470599 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:39:10,011 78530633 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:39:10,011 78530633 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:39:10,011 78530633 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:39:43,322 78563944 [http-nio-7080-exec-25] ERROR - ReportWriter.setMaxLogFiles() missing value __VPmaxbackuplogfiles on request, getting value from vpclientlog.properties
2020-12-17 22:39:53,725 78574347 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:getAppRuntimeVarsFromVPMS(): No callable EPM to get Application Runtime Vars
2020-12-17 22:39:53,726 78574348 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2020-12-17 22:39:53,754 78574376 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:getAppRuntimeVarsFromVPMS(): No callable EPM to get Application Runtime Vars
2020-12-17 22:39:53,754 78574376 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2020-12-17 22:40:10,041 78590663 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:40:10,041 78590663 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:40:10,041 78590663 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:41:10,074 78650696 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:41:10,074 78650696 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:41:10,074 78650696 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars

Can we set value manually?