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Author Message
11/12/2020 07:36:22
Subject: JS CSDK - call.getUserToUserInfo().getUCID()
#1
Dirk_Engelbart
Joined: Feb 14, 2019
Messages: 26
Offline
Hello JS CSDK Team
we are using the method call.getUserToUserInfo().getUCID() within the JS CSDK to get the UCID of a call.
Working fine in our lab.

For some reason this entry is empty within a given customer installation.
Can you please give us some information how this can be enabled?

AVAYA partner who is maintaining the system has no idea.

Thanks
Dirk
PM
16/12/2020 07:56:41
Subject: Re:JS CSDK - call.getUserToUserInfo().getUCID()
#2
lfarias
Joined: Oct 7, 2019
Messages: 46
Offline
Hello Dirk Engelbart,

We are aware of your problem and I am working to find a solution, this issue will continue being addressed in the technical ticket that was created.

Regards,
Leandro.
PM
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