Author Message
Asrar
Joined: Mar 25, 2022
Messages: 1
Offline
Hello,

Requesting to kindly provide details for the ACDs Metrics Status.

In Avaya Dynamic Routing Administration Portal under
(Home > ACDs) I want to get the details for the Metrics Status.
The requirement is to mail details for the ACDs Name if reaches 100% Stale.

In Avaya Dynamic Routing REST API - Swagger
I found the getAcds API - GET /dr/adminapi/v5/acds
which don't have "Metrics Status" property in response, which can be used further.

I have also attached the snip with the request for better understanding.

Hoping to hear soon from you.
Thanks,
Asrar
  • [Thumb - Snip.png]
[Disk] Download
JohnBiggs
Joined: Jun 20, 2005
Messages: 1139
Location: Rural, Virginia
Offline
Your question does not relate to Orchistration Designer which is the focus of this forum.
It would appear you are working with Business Rules Engine product. DevConnect does not provide support for BRE APIs and the related managment console. You will need to work with your Avaya Sales team to locate support resources for the product to find an answer to your question.
Go to:   
Mobile view