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MatthewKopcienski
Joined: Nov 14, 2013
Messages: 95
Offline
EPM EPM 6.0.2.0.0501
MPP1 MPP 6.0.2.0.0501
MPP2 MPP 6.0.2.0.0501

<meta name="runtime-version" content="06.00.13.01"/>
<meta name="runtimecommon-version" content="06.00.13.01"/>


We had installed Orchestration Designer 6.0.0.1103 Hotfix #2b so we could set the licensechecktimeout=1.

Subsequently we upgraded to SP3: 6.00.13.01

The patched version included this:
6.0.0.1103.p2b 6.0.0.1103 wi01067805- timeout on license check.

Which is also included in the SP 3

We are now running tests and the timeout is not working. This is the first application loaded as we had just rebooted the app server and this was the first call.

[APP]|[16 Jan 2014 13:39:04,264]|[DEBUG]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Acquiring initial License]
[APP]|[16 Jan 2014 13:39:04,273]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Acquiring Avaya Platform runtime license]
[APP]|[16 Jan 2014 13:39:04,275]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Using license check timeout :1]
[APP]|[16 Jan 2014 13:42:13,287]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Runtime :false]


Another oddity is that every call is performing the license check instead of once an hour.
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
Offline
Please include more of the trace unedited.
Anonymous

[APP]|[16 Jan 2014 13:39:04,264]|[DEBUG]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Acquiring initial License]
[APP]|[16 Jan 2014 13:39:04,273]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Acquiring Avaya Platform runtime license]
[APP]|[16 Jan 2014 13:39:04,275]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Using license check timeout :1]
[APP]|[16 Jan 2014 13:42:13,287]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : Runtime :false]
[APP]|[16 Jan 2014 13:42:13,287]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : IC :false]
[APP]|[16 Jan 2014 13:42:13,288]|[ INFO]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : CTI :false]
[APP]|[16 Jan 2014 13:42:13,346]|[DEBUG]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : License is bad, allowing grace period]
[APP]|[16 Jan 2014 13:42:13,348]|[DEBUG]|[MESSAGE: QSp8SYnF21ll1zhnsr8GdvFKNcJ5dGpzXPKzcyjBhxQW8Kq2nF4v!-894716029!1389897541184:/ProductMenu : License refresh timer started]
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
Offline
The trace does not support you claims. All it shows is that the initial license check failed and the refresh timer was started.
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