Hi Support!
I have been investigating an issue that i need some help with.
We have some working applications (VXML with CCXML) that together perform a callback via CCXML and then treat the caller in VXML when they reach the IVR.
But, after the CCXML fires off a Callback for the 1st time ALL apps loaded on Tomcat begin to write not only to their respective Trace + Report logs but also to the Catalina.out file as well???
I am trying to stop this and i need some help or suggestions with this.
To add some extra info... each time the CCXML fires off to perform a Callback, there is an additional copy of every line that goes into the Catalina.out log. So if there are 2 CCXML callbacks each line in the file is doubled, after 3 Callbacks each line is tripled.... as you can imagine the log can grow extremely large at Peak time.
Its very strange that a CCXML callback triggers the rest of the Applications (VXML) to write to the Catalina.out log. Without a CCXML Callback everything is normal (Apps not writing to the Catalina.out log).
I have played with the log4j.properties for all the apps, but it not seem to make a difference.
TIA,
Rich.
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