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Avaya Agile Communication Environment™

Release 3.0

Avaya Agile Communication Environment™ (Avaya ACE™) Release 3.0 was made generally available in December 2011; the Avaya ACE 3.0.4 Service Pack was issued in February 2013. The 3.0 release was superseded by the 6.2 release in November 2012 and is no longer the latest release. The latest release is recommended for new development.

New In This Release

Avaya ACE Release 3.0 delivers the following new and enhanced features:

Avaya ACE Web Services

  • Call Notification Web services:
    Avaya ACE now uses a time-based mechanism to terminate a Call Notification subscription for a client application when the application successively fails to receive notifications on its endpoint for a specified duration of time.
  • Third Party Call Extensions Web services:
    The Third Party Call Extensions version 2.3 and Third Party Call Extensions version 2.0 Web services have been deprecated. They are replaced by Third Party Call Extensions version 2.4. Until further notice, existing customers using earlier versions of Third Party Call Extensions will continue to be supported. In a future release, the earlier Third Party Call Extensions WSDLs will be removed from the ACE software.
    deviceHandoff is a new operation in Third Party Call Extensions version 2.4. The deviceHandoff operation allows Avaya ACE to move a connected call from the existing active device to an alternate device, without impacting other parties on the same call, and the overall call state does not change. The previously connected device will be dropped from the call when the operation is completed, and the new device gets connected to the call.
  • Audio Call Web service:
    The playVoiceXmlMessage operation has been added to the Audio Call service. The playVoiceXmlMessage operation sends a request to the Web service interface to invoke a Voice XML service for call participants in an existing call. The request must include a call session identifier and the location of the Voice XML file to be invoked.

Avaya ACE Foundation Toolkit

  • Implicit user application sequencing supported:
    In the previous Avaya ACE release (2.3), implicit user application sequencing functionality was considered Beta quality and not to be used in production environments. In this release, implicit user application sequencing is supported when the Foundation Toolkit is used in conjunction with Avaya Aura Session Manager 6.0 SP1 and above.
  • Foundation Toolkit Client API updates:
    The VirtualEndpointCallListener supports these additional interface methods:
    void reInviteReceived(SipRequest request): a notification that a SIP reInvite (a subsequent INVITE within an established dialog) has been received and successfully acknowledged.
    void updateReceived(SipRequest request): a notification that a SIP UPDATE message has been received and a final response sent successfully.
  • Foundation Toolkit Client API now supports high availability (HA):
    When an Active Foundation Toolkit server fails and the Idle Foundation Toolkit server is promoted, the Foundation Toolkit Client libraries will automatically:
    - Reconnect to the new Active Foundation Toolkit server.
    - Re-register any existing listeners with the new Active Foundation Toolkit server.
    - Recreate any SIP Registrations.
    - Recreate any subscriptions for dialog state events.
    - Recreate any subscriptions for registration events.

Packaged Applications:

Avaya ACE Release 3.0 includes three new packaged applications:

  • Microsoft® Lync™ Integration
  • Customer Relationship Manager (CRM) Integration
  • IBM® Business Process Manager (BPM) Integration

WSDL Files

Developer documentation

Software Development Kits

Developer Documentation