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Avaya Analytics

Avaya Analytics Release 4.1 using Avaya CSP

Avaya Analytics Release 4.1 using Avaya Common Services Platform (CSP) was made generally available in October 2020; Service Pack 1 (Release was issued in December 2020. This is the latest release, and is recommended for new development.

New in Release

There are no new features in this release.

New in Release 4.1

Avaya Analytics 4.1 introduced the following new and enhanced features:

  • Migration from Avaya Analytics to Analytics 4.1
  • Ability to upgrade the Avaya Analytics component before the Avaya Oceana component
  • Lower hardware footprint
  • Security hardening
  • Avaya Ready Now Cloud deployment support
  • Improvements to the Avaya Analytics Deployment Excel Spreadsheet
  • Ability to archive, export and preserve custom historical reports during upgrades
  • Enhancements to various reporting functions
  • Improved user limits for Real Time Dashboard and View creation
  • Real Time support for Channel State icons and G14 Localization of all static data
  • Enhanced logging option menu items
  • Ability to eliminate zero row storage

For more information about the features in this release, see the Release Notes available for download under the Downloads tab.

Release Information

Developer Documentation

Development Tools & Resources

Release Summary

Release Status

Generally Available
Latest Release