- Overview
- Interfaces
-
Educational Resources
- Getting Started with AE Services
- Training Course: Developing with AE Services
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Sample Applications & Tutorials
-
DMCC APIs
- Application Event Monitoring using the DMCC Java SDK
- Application Initialization using the DMCC Java SDK
- C# Telecommuter
- Call Control using the DMCC Java SDK
- Call Detection using the DMCC Java SDK
- Pop-up
- Record, Playback, Transfer & Conference (RPTC)
- Setting up a Development Environment for the DMCC Java SDK
- Setting up a Development Environment for the DMCC XML SDK
- Telephony Web Service
- SMS Web Service
- JTAPI
- TSAPI
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DMCC APIs
- eBooks
- Releases
- Development Tools & Configurations
- Support
- Compliance Testing
Release 6.3.3
This topic includes downloads of the software, SDKs, and documentation for the DMCC 6.3.3 release. For links to generic AE Services releases and information, see the main Releases topic.
Compatibility Information
Compatibility with AE Services Release 5.2, 6.1 and 6.2 Applications
All DMCC applications created with the AE Services Release 5.2.x, 6.1.x or 6.2 SDKs and client libraries will work seamlessly on AE Services Release 6.3.3 without the need to recompile code and without the need to replace any third-party library components.
Note: AE Services 5.2, 6.1 and 6.2 DMCC applications must specify the appropriate protocol version. If a protocol version is not specified, the server will default to 6.3 and the application may receive unexpected XML messages with added elements and/or receive new XML messages.
DMCC Java SDK and Documentation
DMCC XML SDK and Documentation
DMCC .Net SDK and Documentation
Media Stack Documentation
Important Note: This is a sample implementation of a client media stack designed to demonstrate the RTP processing capabilities of the DMCC SDK. Click here for important information about using the Media Stack in production environments.
Additional Resources
The DMCC APIs rely on the TSAPI service for Call Control, Logical Device, Snapshot and Routing services. The TSAPI Programmers Reference provides information that DMCC developers will find useful, such as details of parameters, error codes and limitations, as well as descriptions of how CTI applications may interact with other Communication Manager features:
Release Summary
Release Status
Generally Available
Releases
8.1 (Jun 2019)
8.0 (Aug 2018)
7.1 (May 2017)
7.0.1 (May 2016)
7.0 (Aug 2015)
6.3.3 (Jun 2014)
6.3.1 (Oct 2013)
6.3 (May 2013)
6.2 (Jul 2012)
6.1.2 (Mar 2012)
6.1.1 (Jun 2011)
6.1 (Feb 2011)
5.2.4 (Oct 2012)
5.2.3 (Mar 2011)
5.2.2 (Jun 2010)
5.2.1 (Jan 2010)
5.2 (Nov 2009)
4.2.4 (Aug 2010)
4.2.3 (Sep 2009)
4.2.2 (Jun 2009)
4.2.1 (Aug 2008)
