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Device, Media, and Call Control (DMCC)

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Release 6.3.3

This topic includes downloads of the software, SDKs, and documentation for the DMCC 6.3.3 release. For links to generic AE Services releases and information, see the main Releases topic.

Compatibility Information

Compatibility with AE Services Release 5.2, 6.1 and 6.2 Applications

All DMCC applications created with the AE Services Release 5.2.x, 6.1.x or 6.2 SDKs and client libraries will work seamlessly on AE Services Release 6.3.3 without the need to recompile code and without the need to replace any third-party library components.

Note: AE Services 5.2, 6.1 and 6.2 DMCC applications must specify the appropriate protocol version. If a protocol version is not specified, the server will default to 6.3 and the application may receive unexpected XML messages with added elements and/or receive new XML messages.

DMCC Java SDK and Documentation

DMCC XML SDK and Documentation

DMCC .Net SDK and Documentation

Media Stack Documentation

Important Note: This is a sample implementation of a client media stack designed to demonstrate the RTP processing capabilities of the DMCC SDK. Click here for important information about using the Media Stack in production environments.

Additional Resources

The DMCC APIs rely on the TSAPI service for Call Control, Logical Device, Snapshot and Routing services. The TSAPI Programmers Reference provides information that DMCC developers will find useful, such as details of parameters, error codes and limitations, as well as descriptions of how CTI applications may interact with other Communication Manager features: