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Telephony Services API (TSAPI)

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Release 6.1

Avaya Aura® Application Enablement Services (AE Services) Release 6.1 was made generally available in February 2011. This is NOT the latest AE Services release; the latest release is recommended for new development.

New In This Release

AE Services release 6.1 includes the following new and enhanced features:

TSAPI Service, SDKs and Clients

  • Private Data version 9 support.
  • IPv6 addressing support.
  • Silent (unattended) TSAPI Client installation support.
  • TSAPI Spy trace enhancements: TSAPI Client TS SPY can now report a TSAPI application's send and receive message queue status.
  • SDB authorization update: the TSAPI service now verifies that the user has SDB permission to control the subject device for the following service requests: cstaQueryMsgWaitingInd(), cstaQueryDoNotDisturb(), cstaQueryForwarding(), cstaQueryAgentState(), cstaQueryLastNumber(), cstaQueryDeviceInfo(), attQueryACDSplit(), attQueryAgentLogin(), attQueryDeviceName().
  • TSAPI clients support the following operation systems:
    - Red Hat Enterprise Linux (RHEL) 5 (32-bit and 64-bit in 32-bit compatibility mode)
    - RHEL 4 (32-bit)
    - Windows 7 Professional (32-bit and 64-bit in 32-bit compatibility mode)
    - Windows 7 Enterprise (32-bit and 64-bit in 32-bit compatibility mode)
    - Windows 7 Ultimate (32-bit and 64-bit in 32-bit compatibility mode)
    - Windows Server 2008 R2 (64-bit in 32-bit compatibility mode)
    - Windows XP Professional (32-bit)
    - Windows 2003 Server Standard Edition (32-bit)
    Note that Windows Vista is no longer supported.

Other New Features

  • Avaya Aura Contact Center 6.1 support: DMCC, TSAPI and associated API and client enhancements have been made to support conference and transfer by deskphones and soft clients.

Compatibility Information

Compatibility with AE Services Release 4.2 and 5.2 Applications

All TSAPI applications created with the AE Services Release 4.2.x or 5.2.x SDKs and client libraries will work seamlessly on AE Services Release 6.1 without the need to recompile code and without the need to replace any third-party library components.

Note: AE Services 4.2 and 5.2 DMCC applications must specify the appropriate protocol version. If a protocol version is not specified, the server will default to 6.1 and the application may receive unexpected XML messages with added elements and/or receive new XML messages.

Note: The Avaya Aura AE Services Release 6.1 TSAPI SDK is not available for download. DevConnect members can order the TSAPI SDK via the Procurement option.