SPECIAL NOTE:Avaya Aura Application Enablement Services (AE Services) software is no longer downloadable from this page. DevConnect Technology Partners and Testing-enabled Members may purchase the needed Communication Manager and AE Services lab systems to be used for development purposes as a DevConnect Procurement package. Non-members should contact an authorized Avaya reseller or their Avaya Account Executive to obtain the necessary software and licenses.

DMCC Java SDK and Documentation

Important Note: The HOTFIX download below includes two files (one jar and one xml). ALL developers should use these files to replace the equivalent files presented in the SDK when building, testing and deploying an application using the 8.1.3 version of the DMCC Java SDK to correct an error that impacts Call Control monitor when used with any AES release earlier than 8.1.3.

DMCC XML SDK and Documentation

DMCC .Net SDK and Documentation

Selective Listening Hold/Multiple Registration Service

Important Note:This white paper provides guidance for application developers that use the Selective Listening Hold (SLH) service and/or Multiple Registration (MR) to utilize call media information from one or more parties in a call.

• Recommended Guidance for DMCC Applications Utilizing Call Media (PDF)

Media Stack Documentation

Important Note:This is a sample implementation of a client media stack designed to demonstrate the RTP processing capabilities of the DMCC SDK. Click here for important information about using the Media Stack in production environments.

• Avaya Aura Application Enablement Services Device, Media, and Call Control Media Stack API Reference Release 4.2 (119 KB .zip)

Additional Resources

The DMCC APIs rely on the TSAPI service for Call Control, Logical Device, Snapshot and Routing services. The TSAPI Programmers Reference provides information that DMCC developers will find useful, such as details of parameters, error codes and limitations, as well as descriptions of how CTI applications may interact with other Communication Manager features:

• Avaya Aura Application Enablement Services TSAPI For Avaya Communication Manager Programmer's Reference, Release 8.1.3 October 2020 (6.31 MB .pdf)

Web Services - System Management Service SDKs

Web Services - Telephony Services SDKs

Note: Effective with Avaya Aura AE Services release 8.1.3.2, the Telephony Web Service SDK is discontinued. Release 8.1.3.2 and above will continue to support applications developed using prior Telephony Web Service SDKs (8.1.3 and older).

Developer Documentation

JTAPI SDKs and Clients

JTAPI Developer Documentation

Additional Resources

The JTAPI API uses TSAPI to communicate with the AE Services. Therefore, JTAPI developers will find useful information in the TSAPI Programmers Reference. This includes details of parameters, error codes and limitations as well as descriptions of how CTI applications may interact with other Communication Manager features:

• Avaya Aura Application Enablement Services TSAPI For Avaya Communication Manager Programmer's Reference, Release 8.1.3 Oct 2020 (6.31 MB .pdf)

Note: The full Avaya Aura AE Services TSAPI SDK for use with AE Services is not available for download. DevConnect members can order the TSAPI SDK via the Procurement option.

Note: CallVisor LAN (CVLAN) is a legacy AE Services interface. CVLAN Client downloads are available via the portal for the purpose of maintaining existing applications only. CVLAN should not be used for new application development nor new customer deployment. DevConnect does not provide support nor compliance testing for any CVLAN-based solution and any technical support for an existing third-party CVLAN solution must be obtained via a formal customer SR.