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Avaya Aura Application Enablement Services

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Release 8.1.3

Avaya Aura Application Enablement Services (AE Services) Release 8.1.3 was made generally available in October 2020 as part of Avaya Aura Platform Release 8.1.3. This is the latest release of AE Services and is recommended for new development.

NOTE: An issue has been discovered in the Avaya Aura® Application Enablement (AE) Services 8.1.3.x releases where one may encounter intermittent and nondeterministic dropping of the connection between the TSAPI Client and AE Services server, fully described in PSN020512u.
This issue only impacts the TSAPI Linux 64-bit Client and SDK, and a HOTFIX is available for the Client below. Developers that have previously purchased the TSAPI SDK may request the SDK Hotfix by opening a Support Ticket with DevConnect support.

New In This Release

AE Services 8.1.3 includes the following new and enhanced features:

  • Support for TSAPI 64-bit client for Windows and SDK
  • Third-party call control support for service observe
  • Support for changing the default password for single user mode login

Compatibility Information

Compatibility with earlier AE Services releases

Developers are advised to utilize the SDK version that corresponds to the deployed Avaya Aura release to address enhancements, features and changes in Avaya Aura and/or the developer solution. Develeopers utilizing 64-bit TSAPI interface MUST use release 8.1.3. Should any questions or issues arise, use the Technical Support request option to request application development support.

Note: AE Services 6.1, 6.2, 6.3 and 7.0 DMCC applications must specify the appropriate protocol version. If a protocol version is not specified, the application may receive unexpected XML messages with added elements and/or receive new XML messages.

SPECIAL NOTE:Avaya Aura Application Enablement Services (AE Services) software is no longer downloadable from this page. DevConnect Technology Partners and Testing-enabled Members may purchase the needed Communication Manager and AE Services lab systems to be used for development purposes as a DevConnect Procurement package. Non-members should contact an authorized Avaya reseller or their Avaya Account Executive to obtain the necessary software and licenses.

DMCC Java SDK and Documentation

Important Note: The HOTFIX download below includes two files (one jar and one xml). ALL developers should use these files to replace the equivalent files presented in the SDK when building, testing and deploying an application using the 8.1.3 version of the DMCC Java SDK to correct an error that impacts Call Control monitor when used with any AES release earlier than 8.1.3.

DMCC XML SDK and Documentation

DMCC .Net SDK and Documentation

Selective Listening Hold/Multiple Registration Service

Important Note: This white paper provides guidance for application developers that use the Selective Listening Hold (SLH) service and/or Multiple Registration (MR) to utilize call media information from one or more parties in a call.

Media Stack Documentation

Important Note: This is a sample implementation of a client media stack designed to demonstrate the RTP processing capabilities of the DMCC SDK. Click here for important information about using the Media Stack in production environments.

Additional Resources

The DMCC APIs rely on the TSAPI service for Call Control, Logical Device, Snapshot and Routing services. The TSAPI Programmers Reference provides information that DMCC developers will find useful, such as details of parameters, error codes and limitations, as well as descriptions of how CTI applications may interact with other Communication Manager features:

JTAPI SDKs, Clients and Documentation

Additional Resources

The JTAPI API uses TSAPI to communicate with the AE Services. Therefore, JTAPI developers will find useful information in the TSAPI Programmers Reference. This includes details of parameters, error codes and limitations as well as descriptions of how CTI applications may interact with other Communication Manager features:

Note: The full Avaya Aura AE Services TSAPI SDK for use with AE Services is not available for download. DevConnect members can order the TSAPI SDK via the Procurement option.

Note: CallVisor LAN (CVLAN) is a legacy AE Services interface. CVLAN Client downloads are available via the portal for the purpose of maintaining existing applications only. CVLAN should not be used for new application development nor new customer deployment. DevConnect does not provide support nor compliance testing for any CVLAN-based solution and any technical support for an existing third-party CVLAN solution must be obtained via a formal customer SR.

Release Summary

Release Status

Generally Available
Latest Release

Releases

8.1.3 (Oct 2020)
8.1.2 (Mar 2020)
8.1.1 (Oct 2019)
8.1 (Jun 2019)

8.0.1 (Dec 2018)
8.0 (Jul 2018)

 

End of Support
Dec 2020
(view notice)
7.1.3 (May 2018)
7.1.2 (Dec 2017)
7.1.1 (Aug 2017)
7.1 (May 2017)
7.0.1 (May 2016)
7.0 (Aug 2015)

Jul 2019
(view notice)
6.3.3 (Jun 2014)
6.3.1 (Oct 2013)
6.3 (May 2013)

Earlier Releases
(view notice)
6.2 (Jul 2012)
6.1.2 (Mar 2012)
6.1.1 (Jun 2011)
6.1 (Feb 2011)
5.2.4 (Oct 2012)
5.2.3 (Mar 2011)
5.2.2 (Jun 2010)
5.2.1 (Jan 2010)
5.2 (Nov 2009)
4.2.4 (Aug 2010)
4.2.3 (Sep 2009)
4.2.2 (Jun 2009)
4.2.1 (Aug 2008)