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Avaya Aura® Communication Manager


DevConnect supports application development using the following Avaya Aura® Communication Manager interfaces:

Communication Manager Development Platforms

Whilst Communication Manager offers a number of native interfaces for administration and reporting, developers should use the interfaces provided by Avaya Aura® Application Enablement Services (AE Services) or Avaya Breeze™ for communications application integration and development. For detailed information, API documentation, SDK and Client software downloads, and other technical and educational resources, go to:

Call Details Recording (CDR)

Used by solutions that collect Call Detail Records (CDR) from Communication Manager for analysis and reporting purposes. The CDR interface is described in the Avaya Aura Communication Manager Feature Description and Implementation guide, which is available under the Downloads tab for the Communication Manager release you are using.

H.323 Endpoints

Used by third-party H.323 endpoints that can register with Communication Manager.

H.323 Trunks

Used by third party entities that interface with Communication manager via an H.323 trunk.

Non-IP Trunks and Stations

Used by TDM type solutions, such as PRI trunks or Analog stations, that interface with Communication Manager.

Property Management System

Used by hospitality solutions, primarily in the hotel sector, to enable sharing of information between a third party Property Management System and Communication Manager.

SIP Trunks

Used by third party entities that interface with Communication Manager via a SIP trunk.

Directory Enabled Management (DEM)

DEM provides an environment to LDAP-enable Avaya Aura Communication Manager and Avaya Modular Messaging, providing real-time read/write access to devices in converged voice/data networks and a platform for managing automation applications.

  • DEM cannot be used with Communication Manager 7.0 or higher.
  • DEM has been notified End of Sale. Technical Support will end on 31st December 2017.
  • DEM solutions are not eligible for Compliance Testing.

Learn more

T.38 Fax

Used by third party Fax endpoints and servers that interface with Communication Manager.



Used by third party infrastructure H.323-based solutions that interoperate with Communication Manager.


Used by third party infrastructure solutions that are IP based in nature, such as SNMP collectors, to interface with Communication Manager.


Avaya Aura interoperates with third party equipment based on the IETF SIP standards.


Used by third party infrastructure VPN solutions, such as VPN appliances, to interoperate with Communication Manager.


Used by third party Wireless infrastructure solutions that interoperate with Communication Manager.

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