Avaya Aura Communication Manager

Latest Release: 10.2 (December 2023)


DevConnect supports application development using the following Avaya Aura Communication Manager interfaces:

Communication Manager Development Platforms

While Communication Manager offers a number of native interfaces for administration and reporting, developers should use the interfaces provided by Avaya Aura Application Enablement Services (AE Services) or the Avaya Breeze platform for communications application integration and development. For detailed information, API documentation, SDK and Client software downloads, and other technical and educational resources, go to:

Call Details Recording (CDR)

Used by solutions that collect Call Detail Records (CDR) from Communication Manager for analysis and reporting purposes. With Release 8.1.2, TLS Encryption has been added for the Communication Manager SAT interface, enabling encryption of CDR data for primary and secondary CDR devices using the TLS protocol. The CDR interface is described in detail in the Avaya Aura Communication Manager Feature Description and Implementation guide, which is available under the Downloads tab for the Communication Manager release you are using.

T.38 Fax

Used by third-party Fax endpoints and servers that interface with Communication Manager.

H.323 Endpoints

Used by third-party H.323 endpoints that can register with Communication Manager.

H.323 Trunks

Used by third-party entities that interface with Communication Manager via an H.323 trunk.

Non-IP Trunks and Stations

Used by TDM type solutions, such as PRI trunks or Analog stations, that interface with Communication Manager.

Property Management System

Used by hospitality solutions, primarily in the hotel sector, to enable sharing of information between a third party Property Management System and Communication Manager.



Used by third-party infrastructure H.323-based solutions that interoperate with Communication Manager.


Used by third-party infrastructure solutions that are IP-based in nature and are not covered by existing IP interface integration points, such as SIP, H.323, SNMP, PMS, etc, to interface with Communication Manager.


The Avaya Aura platform interoperates with third-party equipment based on the IETF SIP standards.