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Avaya Aura Communication Manager

Latest Release: 10.2 (December 2023)

Release 8.0

Avaya Aura Communication Manager Release 8.0 was made generally available in July 2018 as part of Avaya Aura Platform Release 8.0. This is NOT the latest Communication Manager release; the latest release is recommended for new development.

Important The following end of sale and end of support dates have been announced:
  • End of sale: December 13, 2021
  • End of support: March 6, 2023
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Aura Communication Manager.
Overview Downloads

New in Release 8.0

Communication Manager 8.0 includes the following new and enhanced capabilities:

  • Web Browser support for Mozilla Firefox browser: version 45.0 and later, Windows Internet Explorer 11.
  • When upgrading an application from Release 7.1.x to Release 8.0, the system preserves the security hardening modes that are configured on the Release 7.1.x application.
  • To support migration of CS 1000 users to Avaya Aura, the Multiple Appearance Directory Number (MADN) feature is now implemented in Communication Manager Release 8.0. The MADN feature was originally implemented on Nortel CS 1000.
  • Communication Manager supports the SIP Resiliency feature by replacing SIP dialogs for each dialog of a SIP session. When Communication Manager receives an INVITE message containing a Replaces header, Communication Manager replaces the SIP dialog specified in the Replaces header.

For more detailed information about these features, see the Release Notes and What's New in Avaya Aura, available under the Downloads tab.

Release history

Generally Available

End of Support Mar 2023 (view notice)

End of Support Dec 2020 (view notice)

End of Support Jul 2018 (view notice)

End of Support Earlier Releases (view notice)

Release & Product Information CDR SNMP

Release Information

Product Overview

Additional documentation for Communication Manager Release 8.0 is available for download from the Avaya Support web site:

Important Notes This white paper provides guidance for application developers that use the Selective Listening Hold (SLH) service and/or Multiple Registration (MR) to utilize call media information from one or more parties in a call.

See Chapter 52 for detailed information about the Call Detail Recording interface:

Selective Listening Hold/Multiple Registration Service