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Avaya Aura Communication Manager

Latest Release: 10.2 (December 2023)

Release 8.1

Avaya Aura Communication Manager Release 8.1 was made generally available in June 2019 as part of Avaya Aura Platform Release 8.1. This is NOT the latest Communication Manager release; the latest release is recommended for new development.

Important The following end of sale and end of support dates have been announced:
  • End of sale: December 13, 2021
  • End of support: March 6, 2023
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Aura Communication Manager.
Overview Downloads

New in Release 8.1

Communication Manager 8.1 includes the following new and enhanced capabilities:

  • Crisis Alert (crss-alert) button support is added for SIP phones.
  • No hold conference (no-hld-cnf) button support is added for SIP phones.
  • DMCC API enhancements to allow external recording applications to request split stream recording.

For more detailed information about these features, see the Release Notes and What's New in the Avaya Aura Platform, available under the Downloads tab.

Release history

Generally Available

End of Support Mar 2023 (view notice)

End of Support Dec 2020 (view notice)

End of Support Jul 2018 (view notice)

End of Support Earlier Releases (view notice)

Release & Product Information CDR SNMP

Release Information

Product Overview

Additional documentation for Communication Manager Release 8.01 is available for download from the Avaya Support web site:

Important Note: This white paper provides guidance for application developers that use the Selective Listening Hold (SLH) service and/or Multiple Registration (MR) to utilize call media information from one or more parties in a call.

See Chapter 52 for detailed information about the Call Detail Recording interface:

Selective Listening Hold/Multiple Registration Service