Avaya Aura Communication Manager

Latest Release: 10.2 (December 2023)

Release 8.1.2

Avaya Aura Communication Manager Release 8.1.2 was made generally available in March 2020 as part of Avaya Aura Platform Release 8.1.2. This is NOT the latest Communication Manager release; the latest release is recommended for new development.

Important The following end of sale and end of support dates have been announced:
  • End of sale: December 13, 2021
  • End of support: March 6, 2023
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Aura Communication Manager.

New in Release 8.1.2

Communication Manager 8.1.2 includes the following new and enhanced capabilities:

  • Support for the IP Phone Group Id field for SIP endpoints
  • Busy indicator support for J-Series endpoints
  • DMCC API enhancements to allow external recording applications to request split stream recording.

For more detailed information about these features, see the Release Notes and What's New in the Avaya Aura Platform, available under the Downloads tab.

Release history

End of Support Earlier Releases (view notice)

Release Information

Product Overview

Additional documentation for Communication Manager Release 8.x is available for download from the Avaya Support web site:

Important Information for CDR Users With Release 8.1.2, TLS Encryption has been added for the Communication Manager SAT interface, enabling encryption of CDR data for primary and secondary CDR devices using the TLS protocol.

Call Detail Recording

See Chapter 53 for detailed information about the Call Detail Recording interface:

Selective Listening Hold/Multiple Registration Service

This white paper provides guidance for application developers that use the Selective Listening Hold (SLH) service and/or Multiple Registration (MR) to utilize call media information from one or more parties in a call.