- Overview
- Interfaces
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Educational Resources
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Sample Applications & Tutorials
- Add Contact to Outbound Campaign
- Agent Provisioning Web Services
- Back-end Avaya Aura Experience Portal and SIP-enabled AACC Solution
- Back-end Avaya Aura Experience Portal using Context Creation
- CCMA Web Services Client
- Customizing the Multimedia Web Chat Reference Implementation
- Export Contacts to OpenQ
- Front-end Avaya Aura Experience Portal and AACC Web Service Open Interfaces Solution
- Front-end Avaya Aura Experience Portal and SIP-enabled AACC Solution
- Soft Phone Attached Data
- Training Course
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Sample Applications & Tutorials
- Releases
- Development Tools & Configurations
- Support
- Compliance Testing
Back-end Avaya Aura® Experience Portal and SIP-enabled Avaya Aura® Contact Center
About the Sample Application
Avaya Aura® Contact Center (AACC) combined with a back-end Avaya Aura® Experience Portal gives enterprises a complete, flexible, and efficient solution. SIP-enabled Avaya Aura Contact Center supports rapid and flexible solution integration using SIP messaging. This sample application demonstrates how to use Avaya Aura Experience Portal from within an Avaya Aura Contact Center script for the purpose of digit collection.
Target Avaya Platforms
The sample application was developed and tested against the following configuration:
- Avaya Aura Contact Center Release 7.0.0
- Avaya Aura Experience Portal Release 7.0.1
Sample Application Downloads
- Back-end Avaya Aura Experience Portal and SIP-enabled Avaya Aura Contact Center Guide (854 KB .pdf)
- Back-end Avaya Aura Experience Portal Sample Applications Download (18.4 MB .zip)
Includes the Dialog and PlayAndCollect projects, sample code and WAR files referenced in the guide.