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Avaya AuraContact Center® Sample Applications

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Front-end Avaya Aura® Experience Portal and Avaya Aura® Contact Center Web Service Open Interfaces

About the Sample Application

Avaya Aura® Contact Center (AACC) combined with an Avaya Aura® Experience Portal front-end gives enterprises a complete, flexible, and efficient solution. This flexible application uses the Web services-based Open Interfaces supported by all modes of Avaya Aura Contact Center, including both SIP and AML. The sample application demonstrates how to transfer customer data from Avaya Aura Experience Portal to Avaya Aura Contact Center using the AACC Web services.

Target Avaya Platform

The sample application was developed and tested against the following configuration:

  • Avaya Aura Contact Center Release 7.0.0
  • Avaya Aura Experience Portal Release 7.0.1

Sample Application Downloads