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Avaya Aura® Contact Center Manager Administration Open Interfaces

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Releases

This topic comprises information and downloads specifically for Avaya Aura Contact Center Manager Administration Open Interfaces. For generic Avaya Aura Contact Center release information and resources for other interfaces, see the main product Releases topic.

Release 7.0

The CCMA Open Interfaces SDK was reissued with updated documentation.

Release 6.4 Feature Pack 2

The CCMA Open Interfaces SDK was updated and reissued with Release 6.4 Feature Pack 2 to add support for the following properties on the UserDetails object: DNBargeInEnabled and DNObserveEnabled.

Release 6.4 Feature Pack 1

The CCMA Open Interfaces SDK was updated and reissued with Release 6.4 Feature Pack 1 to support new contact types introduced in the feature pack.

Release 6.4

The CCMA Open Interfaces SDK was not updated with this release.

Release 6.3

The CCMA Open Interfaces SDK was not updated with this release.

Release 6.2

The CCMA Open Interfaces SDK was updated and reissued with this release. This SDK release includes updated documentation, describing how to obtain a Single Sign-on (SSO) token.

Release 6.1

The CCMA Open Interfaces SDK was updated and reissued with this release. The SDK release supports new user management, skillset and configuration capabilities provided by the Open Interfaces CCMA Web service. The full set of Web service capabilities can be accessed via a choice of SOAP or REST interfaces.

Release 6.0

The CCMA Open Interfaces SDK that was originally issued with this release was superseded by the version issued with Release 6.1.

Release 7.0

Release 6.4

Release 6.3

Release 6.2

Release 6.1

Release 6.0