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Contact Center Multimedia Web Communications Web Services

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Educational Resources

The educational resources listed below are designed to help with your development projects and provide insight into the Avaya Aura Contact Center and Avaya Contact Center Select platform.

Sample Applications

Customizing the CCMM Web Chat Reference Implementation
This tutorial outlines the basic steps involved in customizing the Contact Center Multimedia (CCMM) Web Communication Reference Implementation of Web Chat. This includes adding features to enable the quick integration of Web Chat functionality on any website.
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