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Avaya Experience Portal

Release 8.1

Avaya Experience Portal Release 8.1 was made generally available in July 2021. This is the latest release of the Avaya Experience Portal and is recommended for new development.

New In This Release

Release 8.1

Avaya Experience Portal 8.1 is now generally available.
Experience Portal Release 8.1 includes the following new and enhanced features:

  • Change of brand name from Avaya Aura® Experience Portal to Avaya Experience Portal
  • Out-of-the-box integrations with other Speech Vendors for ASR and TTS support
  • Supports AWS, Azure and Google Cloud platforms.
  • Multilanguage support via Dialogflow bot or EP application
  • IPv6 supported for primary EPM and MPP servers
  • Google Dialogflow enhancements related with licensing, alarming, reporting management
  • Support for Voice Activity Detector (VAD) Package
  • Pale Moon browser support
  • Enhanced FIPS support for Voice, SRTP, SMS, Email, LDAPS, AOD
  • Fully supports SELinux (Security Enhanced) Linux in enforcing mode
  • Configurable Enhanced Access Security Gateway (EASG) support for remote and onsite AEP for Avaya Services
  • Support Speech Usage Metering
  • On-demand and schedule reports now generate “.XLXS” output instead of “.XLS”
  • Supporting Speech Tools for troubleshooting & consulting
  • Security enhancements related with GDPR, TLS 1.2 only support
  • Enhanced Google CCAI Dialogflow Integration

Release Information

Product Overview

The Experience Portal Documentation Library is a collection of information covering the following topics:

  • Release Notes
  • Avaya Experience Portal Documentation Library Release 8.1
  • Avaya Experience Portal Solutions Guide
  • Administering Avaya Experience Portal Release 8.1
  • Avaya Experience Portal Solutions Guide
  • Implementing Avaya Experience Portal on multiple servers
  • Deploying Avaya Experience Portal in an Avaya Customer Experience Virtualized Environment
  • Avaya Experience Portal Programmer's Reference
  • Avaya Experience Portal Overview and Specification
  • Upgrading to Experience Portal 8.1
  • Avaya Experience Portal Documentation Roadmap
  • Deploying Avaya Experience Portal Release 8.1 on Google Cloud Platform, Amazon Web Services, Microsoft Azure
  • White papers: Security White Paper, Call classification White Paper
  • Tips and Tricks for AAEP and POM
  • Various Fix Updates

The Documentation Libraries and additional documentation for Experience Portal Release 8.1 are available for download from Avaya Support.

Application Logging, Application Interface and Management Interface Web Services


See the administration guide for programming information, WSDL, etc.

Speech Applications