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Avaya Aura® Experience Portal

Voice Portal Release 4.1

Avaya Voice Portal Release 4.1 was made generally available in January 2008; Service Pack 3 was issued in February 2009. This release of Voice Portal is NOT the latest: in later releases Voice Portal is renamed Avaya Aura® Experience Portal. It is recommended that the latest release be used for new development.

New In This Release

Voice Portal Release 4.1 includes the following new and enhanced features:

  • Duplicated web services interface for outbound calls.
  • Answering machine detection for outbound calls.
  • Fax machine detection for outbound calls.
  • 10 party conferences under control of CCXML 1.0.

In addition, Voice Portal 4.1 provides support for the Avaya Intelligent Customer Routing SIP call center deployments including:

  • Generation of a unique UCID across a managed set of VPMSs.
  • SIP Merge
  • Refer with Replaces.