Avaya Orchestration Designer Tutorial

Latest Release: 8.1.1 (January 2022)

Developing CCXML Application using Dialog Designer CCXML Plug-in

About This Tutorial

This is the third in a series of four tutorials on the Avaya Dialog Designer (now known as Avaya Orchestration Designer) - see Related Tutorials below for links to other tutorials in the series.

This tutorial describes the steps involved in designing a Call Control Extensible Markup Language (CCXML) application using the Orchestration Designer CCXML plug-in. The process of creating a CCXML application with the CCXML editor is also described. The application discussed in this tutorial places an outbound call and logs the call status information. The tutorial also covers steps in building a CCXML application and deploying it on Voice Portal (now known as Avaya Experience Portal).

Intended Audience

This tutorial is intended for developers who want to develop CCXML applications using Orchestration Designer.


A basic understanding of CCXML functionality and familiarity with Java language, JSP tags, Eclipse IDE and telephony application call flow is needed.

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