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Avaya Orchestration Designer Tutorial

Using Dialog Designer Runtime API

About This Tutorial

This tutorial describes customizing Dialog Designer (know known as Avaya Orchestration Designer) call flows using Orchestration Designer API methods and classes. Orchestration Designer provides a collection of APIs/interfaces that can be overridden within specified Orchestration Designer Nodes using standard Java API calls, thereby allowing developers to integrate custom/business logic in Orchestration Designer call flows. The tutorial discusses use cases to showcase specific Orchestration Designer APIs.

Intended Audience

The tutorial is intended for developers wanting to incorporate custom/business logic (Java code) in Orchestration Designer call flows.


The tutorial assumes that a developer has a basic understanding of developing VXML applications using Orchestration Designer.

Familiarity with Java programming constructs, the Eclipse IDE and telephony application call flows is desirable.

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