This tutorial describes customizing Dialog Designer (know known as Avaya Orchestration Designer) call flows using Orchestration Designer API methods and classes. Orchestration Designer provides a collection of APIs/interfaces that can be overridden within specified Orchestration Designer Nodes using standard Java API calls, thereby allowing developers to integrate custom/business logic in Orchestration Designer call flows. The tutorial discusses use cases to showcase specific Orchestration Designer APIs.

The tutorial is intended for developers wanting to incorporate custom/business logic (Java code) in Orchestration Designer call flows.

The tutorial assumes that a developer has a basic understanding of developing VXML applications using Orchestration Designer.

Familiarity with Java programming constructs, the Eclipse IDE and telephony application call flows is desirable.

• Tutorial on using Dialog Designer Runtime API (773 KB .pdf)
• ERRATA: Tutorial on using Dialog Designer Runtime API: provides updated information about redirecting logs to a user defined log file (16.2 KB .pdf)