Avaya Orchestration Designer Tutorial

Latest Release: 8.1.2 (October 2022)

Using Web Services in Dialog Designer Applications

About This Tutorial

This tutorial explains the process of consuming Web Services from Dialog Designer (now nown as Avaya Aura Orchestrtaion Designer) applications. The tutorial presents an overview of Web services and the elements contained in a Web service document. The steps involved in consuming a Web service within an application using standard Java tools are described, and this approach contrasted with the ease of consuming the same Web Service using a built in Orchestration Designer Web services connector. The structure of a Orchestration Designer WSOP file and its features are discussed. The process of tracing Web service calls using tools like Wiresharkreg; and TCPMonitor are also described.

Intended Audience

This document is intended for developers/technical managers wanting to gain an understanding of using Web Services and/or developing Web Service applications using Avaya Dialog Designer.

After completing this tutorial, the developer should be familiar with:

  • The elements in a Web Service document.
  • The details on the format, features and advantages of using an Orchestration Designer Web Services connector for consuming Web services in application call flows.
  • The steps involved in using standard tools to trace Web service calls.


A basic understanding of the Web services model, familiarity with Java programming and telephony application call flows is required.

This tutorial is primarily intended for application developers and managers familiar with the technical aspects of self service application design.

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