Sign in using DevConnect ID

Forgot password?

Trouble logging in?

Submit a ticket for Registration Support.

I have an SSO ID

?
sign in

Don't have a DevConnect or SSO ID ?

Create a DevConnect account or join the program.

register now
^

Avaya BotConnector Snap-in

See All Content
X

Product Overview

The Avaya BotConnector (formerly Chatbot) Snap-in is deployed on the Avaya Breeze® Platform and acts as a connector to Avaya Automated Chat. Avaya Automated Chat is a Software as a Service (SaaS) solution that can be deployed in a public or private cloud. Using the BotConnector Snap-in APIs, developers can create self-service solutions that enable an organization's customers to conduct automated text-based dialogs via Web chat, Mobile chat, IM or SMS.

Highlights

  • The BotConnector Snap-in provides ReST, Java SDK and JavaScript SDK APIs and reference implementations.
  • The APIs enable client applications to start chat sessions, send questions to Automated Chat, pole for and receive answers, and end chat sessions.
  • The BotConnector Snap-in publishes events to the Avaya Breeze Bus whenever a chat session is started or ended, and whenever a customer question cannot be answered. Other snap-ins can use these events to trigger additional processing.

Related Resources on DevConnect

Release News

Latest Release

Avaya Snapp Store
Want this or other Avaya and third party snap-ins?
Visit the Snapp Store on the DevConnect Marketplace now