The Co-Browsing Snap-in exposes a client-side Javascript API that enables developers to create Web pages that support co-browsing for agents and customers.
Co-Browsing operations
The following operations are supported for use in agent Web pages:
- Request a new co-browsing session
- Join an existing session
- Request or release control of an existing session
The following operations are supported for use in customer Web pages:
- Initialize the customer for a co-browsing session.
- Request a new co-browsing session.
- Join an existing session.
- Grant or revoke control of an existing session.
- Pause and subsequently resume an existing session.
- Logout of an existing session.
The JavaScript SDK is part of the Avaya Client SDK, available here.