Engagement Call Control Snap-in

Latest Release: 3.8.2 (April 2022)

Release 3.2

Engagement Call Control Snap-in Release 3.2 (Release was issued in October 2016; Service Pack 1 (Release was issued in December 2016. This is NOT the latest release of this Avaya Breeze snap-in. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022
    • Avaya Breeze
    • Context Store
    • Engagement Call Control
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.

New in Release 3.2

There are no new features in this releases. For a detailed description of the full feature set, see the Reference Guide, which is available under the Downloads tab.

Interoperability and Compatibility

Engagement Call Control Snap-in Release 3.2 interoperates with the following Avaya product releases:

  • Avaya Breeze Platform 3.2.
  • Avaya Aura System Manager
  • Avaya Aura Application Enablement Services 6.3.3 with Super patch 5 and higher.
  • Avaya Aura Communication Manager Release 6.3.x and higher.
  • Avaya Aura Messaging Release 6.3.2.

Release history