These educational resources are available to help you learn how to develop services that can be developed with, and deployed in, the Avaya Breeze Platform.

These videos provide a quick start to Avaya Breeze service creation, with demonstrations of how to install and configure the Avaya Breeze Platform and its SDK, how to develop your first service, and how to run and test your services. The videos were last updated and reissued with the Avaya Breeze Platform Release 3.0:

• Installing the SDK (8 mins 03 secs)
• Create Your First Snap-in - Part 1 (8 mins 10 secs)
• Create Your First Snap-in - Part 2 (8 mins 25 secs)
• Server Installation and Configuration Using vCenter (17 mins 23 secs)
• Server Installation and Configuration Using ESXi (14 mins 39 secs)
• Service Installation, Configuration, and Test (6 mins 58 secs)

Avaya Learning offers a range of training courses for Avaya Breeze developers, including:

• Programming Avaya Breeze Snap-ins Using the Java SDK
• Creating Avaya Breeze Snap-ins Using Engagement Designer

DevConnect has created a series of sample services to complement those in the Avaya Client SDK. The sample services provide practical, real-life demonstrations of the capabilities and use of the Avaya Breeze APIs. The applications were originally created for an earlier release of the Avaya Breeze Platform, but remain valid for the current release: Learn more

These videos help you understand the sample services included in the Avaya Client SDK. The videos were originally created for an earlier release of the Avaya Breeze Platform, but remain valid for the current release:

• Hello World Sample Service (8 mins 21 secs)
• Whitelist Sample Service (9 mins 41 secs)
• Multi Channel Broadcast Sample Service (16 mins 48 secs)

This video shows a sample application that leverages the capabilities of the Engagement Call Control Snap-in:

• WebCallController Sample Application (21 mins)

The following white papers and brochures provide a detailed outline of various aspects of Avaya Breeze application development:

• Avaya Breeze Platform: Taking Applications Development to the Next Level (PDF)
• Avaya Breeze Call Intercept Snap-ins (PDF)
• Avaya Breeze Platform: Get It Done (PDF)