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Product Overview
Avaya Breeze™ facilitates the design, creation and deployment of advanced team and customer engagement services, without developers having to acquire specialized communications expertise.
Highlights
- Provides a rich set of developer resources, including Java APIs and an SDK that expose powerful enterprise communications capabilities.
- Developers can build and "snap-in" complementary services, facilitating a "write once, integrate everywhere" model.
- Includes the Engagement Call Control Snap-in, which provides a set of RESTful Web service APIs for call control and voice messaging operations.
- Many of the separately available Avaya snap-ins, including WebRTC, Real-time Speech, Context Store, Work Assignment, Co-Browsing, Message Recording, ChatBot and Presence Services, expose their own APIs that can be used to create enriched services.
- Avaya Engagement Designer enables analysts to define workflows that exploit the capabilities of Avaya Breeze to execute business processes.
- Avaya Collaboratory is an Avaya-hosted execution and test environment intended for development of Avaya Breeze services.
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Release News
Latest Release
3.4 (December 2017)
View Release
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