The Avaya Breeze Platform facilitates the design, creation and deployment of advanced team and customer engagement services, without developers having to acquire specialized communications expertise.

• Provides a rich set of developer resources, including Java APIs and an SDK that expose powerful enterprise communications capabilities.
• Developers can build and "snap-in" complementary services, facilitating a "write once, integrate everywhere" model.
• Includes the Engagement Call Control Snap-in, which provides a set of RESTful Web service APIs for call control and voice messaging operations.
• Many of the separately available Avaya snap-ins, including WebRTC, Context Store, Work Assignment, Co-Browsing, BotConnector and Presence Services, expose their own APIs that can be used to create enriched services.
• Avaya Engagement Designer enables analysts to define workflows that exploit the capabilities of the Avaya Breeze Platform to execute business processes.

Avaya Snapp Store

• Visit the Snapp Store on the DevConnect Marketplace

Featured Resources

• Call Intercept Snap-ins Fact Sheet

Related Products on DevConnect

• Avaya Aura Platform
• Avaya Client SDK
• Avaya Engagement Designer

Other Resources from Avaya

• Avaya Breeze Platform on Avaya Support