Package com.avaya.clientservices.call.feature

Interface TeamButton

  • public interface TeamButton
    Represents team button feature. A monitoring station can perform speed dial or pick up a call on the monitoring extension. This object is provided with notification whenever the status changes.

    • Method Detail

      • speedDial

        void speedDial​(boolean bOverride,
               FeatureCompletionHandler completionHandler)
        Initiates team button speed dial.
        Parameters:
        bOverride - Specifies whether the forwarding destination of monitored station will be overridden depending on the override policy.
        completionHandler - A completion handler to call when the operation has completed may be null.
        See Also:
        getForwardingOverride()

      • setPersonalizedLabel

        void setPersonalizedLabel​(java.lang.String featureLabel,
                          FeatureLabelCompletionHandler completionHandler)
        Updates the team button with personalized label given by user.
        Parameters:
        featureLabel - The personalized label to be set
        completionHandler - A completion handler that received the result of the operation

      • getLabel

        java.lang.String getLabel()
        Returns:
        the the label of team button.

      • getOwnerExtension

        java.lang.String getOwnerExtension()
        Returns:
        the extension of monitored station.

      • getForwardingDestination

        java.lang.String getForwardingDestination()
        Returns:
        the rerouting destination of the monitored station.
        See Also:
        isForwardingEnabled()

      • isForwardingEnabled

        boolean isForwardingEnabled()
        Shows whether the monitored station has forwarding enabled. Rerouting is considered active if Send All Calls, Call Forward or Enhanced Call Forward have active forwarding.
        Returns:
        true if the monitored station has forwarding enabled.
        See Also:
        getForwardingDestination()

      • isBusy

        boolean isBusy()
        Indicates whether the monitored station has an active call.
        Returns:
        true if the monitored station has an active call.

      • isPickupByGoingOffHookEnabled

        boolean isPickupByGoingOffHookEnabled()
        Indicates whether to pickup the currently selected call in the screen after going off hook when the Team Pickup screen is displayed.
        Returns:
        true if pickup by going off-hook enabled.

      • isSilentIfActive

        boolean isSilentIfActive()
        Indicates whether the Team Button audible alert should not be played if the monitoring station has at least one call appearance active.
        Returns:
        true if the Team Button audible alert should not be played.

      • getPickupRingType

        RingType getPickupRingType()
        Returns:
        the team button call pickup ring types if configured. The possible values are with the according CM setting values: Off - No ringing - 'n' On - Continuous ringing - 'r' Delayed - Delayed ringing - 'd' Abbreviated - Abbreviated (single) ringing - 'a' InterCom - Intercom ringing - 'i' Delayed ring type means the team button alert should be delayed by actual delay time that can be retrieved using getDelayInterval().
        See Also:
        RingType

      • getTeamButtonIncomingCalls

        java.util.List<TeamButtonIncomingCall> getTeamButtonIncomingCalls()
        Returns:
        Collection representing the incoming calls on monitored extension.

      • getPickupCapability

        Capability getPickupCapability()
        Returns:
        A capability object indicating whether the user can pick up the Team button call. Allowed when the monitoring station has at least one incoming ringing call. Mutual exclusive with SpeedDial capability that can be retrieved using getSpeedDialCapability().

      • getSpeedDialCapability

        Capability getSpeedDialCapability()
        Returns:
        A capability object indicating whether the user can initiate speed dial using the Team button. Allowed when the monitoring station has no incoming ringing calls. Mutual exclusive with Pickup capability that can be retrieved using getPickupCapability().