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Logout Avaya Co-Browsing Session
Using the SharingServices Package, the Customer can logout Avaya Co-Browsing session.
To logout Avaya Co-Browsing session, you must complete the following activities.
- Register Logout Session Callbacks
- Logout Session
Register Logout Session Callbacks
You must register onSuccess and onFailure callbacks. The onSuccess callback is called to report customer is logged out successfully. Agent gets notification that customer is logged out.
The onFailure callback is called to report a failure in logout session.
var onSuccess = function (data) {
// Called to report agent is
// logged out successfully
// Add code here to notify agent
};
var onFailure = function (error) {
// Called to report failure in ,logout session
// Add code here to notify agent
};
Logout Session
To logout a Avaya Co-Browsing session, you can provide logout reason (Optional).
_cbinstance.logoutSession().then(onSuccess, onFailure);
Custom example of Logout Session
- Logout when customer refreshes the page or closes the window.
$(window).bind("beforeunload", function() {
var reason = "Customer closed window.";
var onSuccess = function ()
{ console.log("success"); }
;
var onFailure = function (error)
{ console.log("fail"); }
;
_cbinstance.logoutSession(reason).then(onSuccess.bind(this), onFailure);
})
