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Avaya Control Manager

Release 6.3

Avaya Contact Center Control Manager (ACCCM) Release 6.3 was made generally available in December 2011; Service Pack 2 was issued in June 2012. This is NOT the latest release of ACCCM; the latest release is recommended for new development.

New In This Release

There have been no changes to the Avaya Contact Center Control Manager Web Service API in this release. The Web Services API originally issued with Release 6.2 should continue to be used with Release 7.0.