Avaya Enterprise Cloud combines Avaya UCaaS (Unified Communications as a Service) and Avaya CCaaS (Contact Center as a Service) in a dedicated cloud deployment option for enterprises seeking a feature-rich, cloud-enabled unified communications and/or high-capacity contact center environment without large upfront expenses or limitation when and what they can deploy. Avaya Enterprise Cloud - an all-in-one dedicated cloud communications solution hosted in secure Microsoft Azure – enables enterprises and organizations around the world to create unmatched effortless and complete customer and employee experiences. Avaya provides a seamless, advanced, and cloud experience with a unique programmatic transformation approach utilizing existing logic and routing to maintain business continuity.
Integrations are presented on Avaya's security edge via Session Border Controllers and Applications Delivery Controllers.