Avaya Enterprise Cloud

Overview

Avaya Enterprise Cloud combines Avaya UCaaS (Unified Communications as a Service) and Avaya CCaaS (Contact Center as a Service) in a private cloud deployment option for enterprises seeking a feature-rich, cloud-enabled unified communications and/or high-capacity contact center environment without large upfront expenses or limitation when and what they can deploy. Avaya Enterprise Cloud delivers private cloud capabilities from Avaya's geo-redundant data centers using an automated reference architecture or a personalized integration tailored to specific business needs

Integrations are presented on Avaya's security edge via Session Border Controllers and Applications Delivery Controllers.

Highlights

  • SIP end-to-end private cloud solution
  • Based on the Avaya Aura platform
  • Geo redundancy provided by dual data center architecture
  • PCI and HIPAA compliant solutions
  • Cloud-based UCaaS and CCaaS functionality
  • Supports SIP-based Media Recording standard (SIPREC - RFC 6341)
  • Latest Avaya software versions

Resources

Featured Resources

Related Resources on DevConnect

Additional Resources from Avaya

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