Avaya Enterprise Cloud combines Avaya UCaaS (Unified Communications as a Service) and Avaya CCaaS (Contact Center as a Service) in a private cloud deployment option for enterprises seeking a feature-rich, cloud-enabled unified communications and/or high-capacity contact center environment without large upfront expenses or limitation when and what they can deploy. Avaya Enterprise Cloud delivers private cloud capabilities from Avaya's geo-redundant data centers using an automated reference architecture or a personalized integration tailored to specific business needs
Integrations are presented on Avaya's security edge via Session Border Controllers and Applications Delivery Controllers.