Release 5.1
Avaya IQ Release 5.1 was made generally available in July 2010. Service Pack 3 was issued in May 2011. Release 5.1 is NOT the latest Avaya IQ release.
IMPORTANT
The following end of sale and end of support dates have been announced:
- End of sale: July 18, 2011
- End of support: July 18, 2012
Additional information about the end of sale and end of support dates can be found here.
New In This Release
Avaya IQ Release 5.1 includes the following new and enhanced features:
- Avaya IQ Performance Center, which provides a framework for optimizing the day-to-day monitoring of a contact center.
- New standard historical performance reports.
- Central installer.
- Avaya IQ High Availability feature allows you to recover source data if an active link to a source fails, or if the Avaya IQ system and network fails.
- Increased system capacities.
- Configuration Audit Tool (CAT) enhancements.
- Support for Voice Portal Release 5.1 and Avaya Aura Communication Manager Release 6.0.
The Avaya IQ Data Export SDK has not been updated for this release: the edition originally released with IQ 4.2 should continue to be used.
Software Development Kits
Avaya IQ Data Export SDK, Release 4.2 (6.24 MB .zip)
Developer Documentation
Avaya IQ Data Export Web Service Specification, Release 4.2 (270 KB .pdf)
Exporting Data from Avaya IQ, Release 5.1 (157 KB .pdf)
The SDK download includes Web-based versions of the Data Export Web Service Specification and Data Export Programmer Guide.
Featured Resources
Release Status
End of Support
Releases
End of Sale
Dec 2017
(view notice)
5.3 (Sep 2016)
End of Support
Jul 2020
5.2 (Jun 2011)
Earlier Releases
(view notice)
5.1 (Jul 2010)
5.0 (Jun 2009)
4.2 (Jul 2008)
