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Avaya OneCloud CCaaS Public

Chat Interface

Avaya OneCloud CCaaS Digital Chat SDK allows client applications to access built-in chat capabilities. This is a direct client side integration, where the client application running on the user’s client devices will be directly interacting with Avaya OneCloud CCaaS Digital by embedding the provided Chat SDK. The Chat SDK is a JavaScript library that provides a collection of methods, objects, and events that can be used to easily build or integrate a website chat client and enable Avaya CCaaS Digital Chat.

CCaaS Digital Chat SDK capabilities:

  • Develop custom chat widgets
  • Send and receive text
  • Supports Long Polling
  • JavaScript library of methods, objects, and events

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