Learn how to build automated service and outbound campaign management applications using Avaya Orchestration Designer (OD) and Avaya Proactive Outreach Manager (POM). The applications are deployed on Avaya Experience Portal to provide rich, automated experience management solutions to customers.
The following courses are available from Avaya Learning:
- Avaya Aura Contact Center Orchestration Designer Scripting - ASDC-0007
This administration curriculum is designed for individuals responsible Avaya Aura Contact Center Scripts with Avaya Orchestration Designer.
- Avaya Orchestration Designer for Self Service - ASDC-0006
This curriculum is designed for individuals wanting to learn about the features and functionalities of Avaya Orchestration Designer. Includes Creating Self Service Apps with Avaya Orchestration Designer course.