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Avaya Experience Platform

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Avaya Aura Platform

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About DevConnect Support

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Compliance Testing

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About Compliance Testing

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Compliance Tested Solutions

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Labs & Sandboxes

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Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

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Program Overview

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Co-Marketing

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Avaya Workspaces for Call Center Elite

Latest Release: 3.8.1 (April 2021)

Interfaces

DevConnect supports application development using the following Avaya Workspaces for Call Center Elite interfaces:

Avaya Workspaces Widget API

Avaya Workspaces uses two types of widgets to bring information from multiple sources into a single user interface. The Widget API provides access to the Avaya Workspaces framework and allows the widget to listen to events and take action in the form of activities such as call pick up, hang up, card active, and card inactive.

Customer Interaction Services Client SDK

The Customer Interaction Services Client SDK package for JavaScript lets application developers create Customer Engagement applications directly in the browser.

Avaya NEO CSS Framework

NEO is a design system built for scalable products and intuitive digital experiences. The NEO CSS framework delivers reusable user interface components, guided by clear user experience standards, that are assembled to create a true cohesive experience for all Avaya products.