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Avaya Contact Center Select Sample Applications

Back-end Avaya Aura® Experience Portal and SIP-enabled Avaya Contact Center Select using a Play and Collect Sample Application

About The Sample Application

A SIP-enabled Avaya Contact Center Select combined with a back-end Avaya Aura® Experience Portal automated experience management system gives enterprises a complete, flexible, and efficient solution. SIP-enabled Contact Center Select supports rapid and flexible solution integration using SIP messaging. This sample application demonstrates how to use Avaya Aura Experience Portal from within a Contact Center Select script for the purpose of digit collection.

Target Avaya Platform

The sample application was developed and tested against the following configuration:

  • Avaya Contact Center Select Release 7.0.0
  • Avaya Aura Experience Portal - Release 7.0.1

Sample Application Downloads