A SIP-enabled Avaya Contact Center Select combined with a back-end Avaya Experience Portal automated experience management system gives enterprises a complete, flexible, and efficient solution. SIP-enabled Contact Center Select supports rapid and flexible solution integration using SIP messaging. This sample application demonstrates how to use Avaya Experience Portal from within a Contact Center Select script for the purpose of digit collection.

The sample application was developed and tested against the following configuration:

• Avaya Contact Center Select Release 7.0.0
• Avaya Experience Portal - Release 7.0.1

• Back-end Avaya Experience Portal and SIP-enabled Avaya Contact Center Select using a Play and Collect Sample Application Guide (1.13 MB .pdf)
• Back-end Avaya Experience Portal Sample Applications Download (18.4 MB .zip)
  Includes the Dialog and PlayAndCollect projects, sample code and WAR files referenced in the guide.